Warehouse Manager

Capstone Logistics•Jonesville, SC
•Onsite

About The Position

Capstone is seeking a Warehouse Site Manager to lead the daily operation of a warehouse site that provides unloading services for clients. The manager oversees the warehouse crew, with safety and operational efficiency as priorities, and ensures customer needs are met. The role includes managing associates and service performance, coordinating schedules, overseeing reporting and closeout processes, supporting budgets, and recruiting and training staff. The position requires flexibility with shift start times and workdays, including weekends and holidays.

Requirements

  • At least 3 years of management and leadership experience in an industrial setting, including increasing management responsibility in distribution or transportation.
  • Ability to train, coach, and mentor warehouse associates.
  • Strong organization and prioritization skills.
  • Ability to perform multiple tasks simultaneously.
  • Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
  • Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
  • Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint.
  • Excellent aptitude for estimating rates and performing mental addition and subtraction while multitasking.
  • Excellent interpersonal communication, leadership, and customer service skills.
  • Proven track record supervising warehouse employees, including hiring, training, and termination.
  • Proven experience providing high levels of customer service to internal and external customers.
  • Flexibility with shift start times and workdays, including weekends and holidays.
  • Ability to stand for long periods.
  • Ability to safely operate material handling equipment as needed.
  • Ability to work on concrete flooring in a warehouse environment with varying temperatures.
  • Ability to lift up to 75 lbs.

Nice To Haves

  • Warehousing, logistics, supply chain, or third-party experience preferred.
  • A BS/BA degree or an associate degree with equivalent experience is a plus but not required.

Responsibilities

  • Run the site with safety and efficiency as priorities.
  • Communicate daily with associates about service levels, accountability, pay, and performance.
  • Create daily work logs and transmit them to corporate.
  • Audit daily labor and billing reports.
  • Ensure customer needs are met daily.
  • Document and resolve customer service or associate issues daily.
  • Ensure associates follow Capstone policies and work rules, including safety rules.
  • Hold weekly safety meetings and ensure associate participation.
  • Assist in managing site and departmental budgets.
  • Schedule associate shifts based on customer requirements.
  • Interview, hire, and train new associates.
  • Supervise timely and accurate data entry for all services performed.
  • Complete daily closeout, including cash balancing, data upload, and payroll record administration, according to Capstone policies and standard operating procedures.
  • Train, coach, and mentor warehouse associates.
  • Direct the workforce and make decisions, solve problems, and prioritize assignments in a changing warehouse environment.
  • Prepare related management reports and manage budgets, including interpreting P&L statements.
  • Supervise warehouse employees, including hiring, training, and termination.

Benefits

  • Quarterly and annual bonus incentive based on operational performance.
  • Benefits after 30 days, including major medical, dental, vision, life, short-term disability, and long-term disability.
  • 401(k).
  • Paid time off.
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