Warehouse Manager

Capstone Logistics•Ocala, FL
•Onsite

About The Position

Capstone is seeking a Warehouse Site Manager to oversee daily warehouse operations and the warehouse crew in Ocala, Florida. The role focuses on safety, operational efficiency, customer service, associate performance, scheduling, hiring and training, and accurate reporting and closeout activities. The manager also assists with site and departmental budgets and ensures associates follow company policies and safety rules.

Requirements

  • At least 3 years of management and leadership experience in an industrial setting.
  • Flexibility with shift start times and days worked, including weekends and holidays.
  • Ability to train, coach, and mentor warehouse associates.
  • Strong organization and prioritizing skills; ability to perform multiple tasks simultaneously.
  • Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
  • Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
  • Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint.
  • Aptitude for estimating rates and performing mental addition and subtraction while multitasking.
  • Excellent interpersonal communication, leadership, and customer service skills.
  • Proven track record supervising warehouse employees, including hiring, training, and termination.
  • Proven experience providing high levels of customer service to internal and external customers.
  • Ability to stand for long periods.
  • Ability to safely operate material handling equipment as needed.
  • Ability to work on concrete flooring and in varying temperatures.
  • Ability to lift up to 75 lbs.

Nice To Haves

  • Warehousing, logistics, supply chain, or third-party experience preferred.
  • BS/BA degree or Associate degree with equivalent experience is a plus but not required.

Responsibilities

  • Run the site with safety and efficiency as priorities.
  • Communicate daily with associates about service levels, accountability, pay, and performance.
  • Create daily work logs and transmit them to corporate.
  • Audit daily labor and billing reports.
  • Ensure customer needs are met daily and document and resolve customer service or associate issues.
  • Ensure associates follow Capstone policies, work rules, and safety work rules.
  • Hold weekly safety meetings and ensure associate participation.
  • Assist in managing site and departmental budgets.
  • Schedule associate shifts based on customer requirements.
  • Interview, hire, and train new associates.
  • Supervise timely and accurate data entry for all services performed.
  • Complete daily closeout, including cash balancing, data upload, and payroll record administration according to company policies and procedures.

Benefits

  • Quarterly and annual bonus incentive based on operational performance.
  • Benefits after 30 days, including major medical, dental, vision, life, short-term disability, and long-term disability.
  • 401(k).
  • PTO.
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