Warehouse Manager

Medline•Kansas City, MO

13d

About The Position

The Warehouse Manager supports the Director of Operations at a distribution center by directing warehouse activities and overseeing daily production and order fulfillment. The role manages operational processes, people, expenses, inventory, sales support, and safety and hygiene practices. Depending on the operation, the facility may ship 2,200 to 10,000 order lines per day or generate $136,000 to $1.2 million in daily revenue. Where applicable, the manager serves as a Certified Designated Representative (CDR) and ensures compliant pharmaceutical handling, procedures, and recordkeeping under Florida’s Pharmacy Practice Act administrative rule. The position supports local human-resource processes, including sourcing and staffing, performance management, compensation administration when necessary, and employee training and development. It also oversees expenses and equipment-related work orders and requisitions; freight scheduling and discrepancy resolution; product movement and Vendor Managed Inventory; customer service and complaint resolution; and workplace safety and housekeeping. Medline Industries, LP offers a competitive total rewards package, continuing education and training, and career-growth potential. The position is bonus and/or incentive eligible. Benefits for employees averaging at least 30 hours per week include health insurance, life and disability insurance, 401(k) contributions, and paid time off. For employees working fewer than 30 hours per week, benefits include 401(k) contributions, paid time off, and access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp. The company states its commitment to diversity, inclusion, and equal employment opportunity.

Requirements

Three to five years of supervisory experience, with demonstrated ability supporting personnel and warehouse employees.
Effective communication skills in group and individual settings.
Effective writing skills.
Demonstrated ability to model active listening.
Approachable manner and effectiveness in multicultural environments.
Excellent presentation skills.
High sense of urgency, personal energy, and stamina.
Ability to handle multiple priorities and extensive time demands.
High level of personal integrity.
Ability to navigate complex internal and external situations that may involve multiple decision makers.
Demonstrated customer-relations experience and ability to lead work environments that embrace positive employee relations.
A bachelor's degree is preferred; relevant work experience may be accepted in lieu of a degree.
When applicable, certification as a CDR by the State of Florida to ensure compliant operations and pharmaceutical-product handling.

Nice To Haves

Five years of business experience, including several years in a distribution-center environment.

Responsibilities

Establish operational procedures for verifying incoming and outgoing shipments, handling and disposition of materials, and maintaining current warehouse inventory.
Lead and measure daily processes to ensure production and order fulfillment are completed accurately and effectively.
Partner with the Director of Operations to resolve daily challenges and ensure timely, accurate order fulfillment.
When applicable, serve as the Certified Designated Representative (CDR) and ensure compliant procedures and recordkeeping for pharmaceutical products under Florida requirements.
Support local human-resource processes, including sourcing and staffing, performance management, compensation administration when necessary, and training and development.
Promote positive employee relations and maintain appropriate confidentiality of salary information for supervisors, leads, and hourly employees.
Oversee daily and ongoing expenses to use financial resources efficiently.
Prepare work orders for repairs and requisitions for replacement equipment.
Schedule, track, and expedite freight to inter-company and contract distributors, and work with carriers to resolve freight discrepancies.
Monitor processes to ensure products are moved correctly from trailers to racks to shipping, and manage Vendor Managed Inventory (VMI).
Support local sales representatives and sales leadership in delivering customer service.
Respond promptly to service failures and customer concerns, and support resolution of customer complaints registered through the OSI process.
Monitor work-team activities to ensure safe practices are followed and demonstrated.
Monitor the building for proper housekeeping and provide guidance to the safety committee.

Benefits

Health insurance
Life insurance
Disability insurance
401(k) contributions
Paid time off
Continuing education and training
Bonus and/or incentive eligibility
Employee Assistance Program access for employees working fewer than 30 hours per week
Employee Resource Groups access for employees working fewer than 30 hours per week
Employee Service Corp access for employees working fewer than 30 hours per week