Warehouse Manager

UDL Career•Phoenix, AZ

About The Position

Updike Distribution Logistics is seeking a Warehouse Manager to oversee day-to-day warehouse operations, including customer service, labor scheduling, supervision, and the effective use of space, equipment, and manpower. The role is accountable for safe, efficient, and economical warehouse operations, including staffing, execution, facility and equipment maintenance, safety, security, housekeeping, budgeting, and inventory control. The Warehouse Manager continually improves processes to ensure customers receive high-quality, cost-effective logistics services. The position leads a team of approximately 20–30 employees and is responsible for onboarding and offboarding, training, coaching, engagement, and professional development. E-commerce fulfillment experience is required.

Requirements

  • E-commerce fulfillment experience.
  • Thorough understanding of a P&L statement.

Responsibilities

  • Ensure the operation exceeds customer expectations for service and responsiveness.
  • Manage, motivate, and develop direct reports in accordance with company policies and employment laws.
  • Manage costs, overhead, and other factors affecting warehouse profitability and performance.
  • Maintain customer inventories to ensure 100% accuracy.
  • Ensure adherence to customer standard operating procedures and organizational guidelines for accurate, timely, and safe goods handling.
  • Manage periodic maintenance of equipment, fixtures, and the warehouse facility.
  • Develop and direct programs for efficient, cost-effective warehouse operation and utilization.
  • Direct personnel to act in accordance with the corporate mission and goals.
  • Develop space-utilization plans that meet cost and service standards.
  • Attend meetings and contribute to company strategy and policymaking as required.
  • Liaise with suppliers, merchandisers, and other partners, using their support as required.
  • Liaise with external agencies and authorities as necessary, including fire services, police, and health and safety inspectors.
  • Communicate space availability to the director of operations and/or senior management.
  • Develop and maintain a productive work team through training and professional development.
  • Onboard and offboard employees, and lead, engage, train, coach, and/or counsel approximately 20–30 team members.
  • Oversee day-to-day warehouse operations, including customer service, labor scheduling, supervision, and utilization of warehouse space, equipment, and manpower.
  • Oversee staffing, warehouse execution, facility and equipment maintenance, safety, security, housekeeping, budgeting, and inventory control.
  • Continually improve processes to meet customer needs for high-quality, cost-effective logistics services.
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