Warehouse Manager

Smiths Group•Springfield, MA

28d•$90,000 - $100,000

About The Position

The Warehouse Manager will oversee daily warehouse and logistics activities, including picking, packing, staging, loading, shipping, and delivery operations. This role involves partnering with Production to ensure the timely flow of finished product, coordinating truck routes and delivery schedules, and managing the company's truck fleet. The position requires utilizing the company's ERP system for various transactions, developing performance reports, and identifying opportunities for process improvement. A key responsibility is maintaining inventory control and accuracy through cycle counts and discrepancy resolution. The manager will provide day-to-day leadership, direction, and support to warehouse employees and drivers, focusing on safe, productive, and cohesive operations. This includes planning, assigning work, monitoring performance, providing coaching, and participating in recruitment and training. The role also emphasizes promoting and maintaining a safe, clean, and organized warehouse environment, ensuring compliance with safety policies and regulatory requirements.

Requirements

Minimum of 10 years of warehouse/logistics experience, including significant experience in a warehouse management or supervisory role.
Demonstrated experience managing warehouse operations, inventory control, shipping, receiving, and/or transportation functions.
Strong leadership skills with the ability to effectively manage, coach, and develop employees.
Ability to quickly learn production processes and develop effective working relationships with Production and other operational teams.
Strong organizational, analytical, problem-solving, and decision-making skills.
Excellent verbal and written communication skills.
Experience working with ERP or warehouse management systems, including inventory and pick, pack, and ship transactions.
Proficiency with Microsoft Office, particularly Excel.
Ability to prioritize and manage multiple responsibilities in a fast-paced environment while maintaining a high degree of accuracy.
Ability to work independently, demonstrate initiative, and effectively contribute within a team environment.
Demonstrated sound judgment, professionalism, integrity, and accountability.
Strong commitment to workplace safety with the ability to recognize and appropriately address potential safety risks.

Nice To Haves

All your information will be kept confidential according to EEO guidelines.
All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

Responsibilities

Oversee daily warehouse and logistics activities, including picking, packing, staging, loading, shipping, and delivery operations.
Partner with Production to coordinate the timely flow of finished product from the production floor to the warehouse based on shipping schedules and customer requirements.
Ensure orders are accurately picked, properly staged, and ready for loading according to established schedules.
Ensure products are verified for accuracy and condition prior to loading to minimize shipping errors, shortages, and discrepancies.
Plan and coordinate daily truck routes and delivery schedules to support efficient and on-time customer deliveries.
Monitor warehouse priorities and adjust workflow and resources as necessary to meet changing production and shipping requirements.
Coordinate with material loaders to ensure product movement reflects production, shipping, and customer priorities.
Maintain overall responsibility for the company's truck fleet and trailers, including coordinating availability, maintenance needs, and operational readiness.
Utilize the company's ERP system to manage and support pick, pack, ship, inventory, and related warehouse transactions.
Develop and maintain reports and system inquiries necessary to monitor warehouse and logistics performance.
Identify opportunities to improve warehouse processes, product flow, space utilization, accuracy, and overall efficiency.
Maintain overall responsibility for inventory control and accuracy within the warehouse.
Directly manages approximately 8–10 non-supervisory warehouse and logistics employees.
Establish and maintain an effective cycle count program.
Monitor inventory transactions and investigate and resolve inventory discrepancies.
Work with appropriate departments to identify root causes of inventory variances and implement corrective actions.
Ensure products are properly identified, stored, handled, and accounted for throughout the warehouse.
Support periodic and year-end physical inventory activities as required.
Provide day-to-day leadership, direction, and support to warehouse employees and drivers to ensure safe, productive, and cohesive operations.
Plan, assign, and direct work based on warehouse priorities, staffing levels, production requirements, and delivery schedules.
Monitor employee performance and provide regular coaching, feedback, and development.
Conduct one-on-one discussions with employees regarding performance, development opportunities, and career growth.
Partner with Human Resources and the Plant Manager to assess staffing requirements, including the need for temporary or additional employees.
Participate in the recruitment, selection, onboarding, and training of warehouse and logistics employees.
Assist with the development and maintenance of accurate job descriptions and departmental procedures.
Address employee performance concerns, workplace issues, and complaints appropriately and in accordance with company policies.
Promote and maintain a safe, clean, and organized warehouse environment.
Ensure warehouse employees and drivers follow company safety policies, procedures, and established work practices.
Identify unsafe conditions, behaviors, or workplace hazards and take appropriate corrective action.
Ensure employees are properly trained on applicable equipment, procedures, and safety requirements.
Work with management to support compliance with applicable company policies and regulatory requirements.