Warehouse Manager

Medline • Tracy, CA

12d

About The Position

The Warehouse Manager supports the Director of Operations at a distribution center by directing warehouse activities and overseeing daily production and order fulfillment. The role leads operational processes, supports staffing and employee development, monitors expenses and inventory, assists sales teams and customers, and promotes safe work practices and good housekeeping. Where applicable, the manager may serve as a Certified Designated Representative (CDR) and ensure compliance with Florida’s Pharmacy Practice Act administrative rule.

The position supports a distribution operation shipping approximately 2,200 to 10,000 lines per day, representing roughly $136,000 to $1.2 million in daily revenue. Compensation is anticipated to be $101,000 to $152,000 annually, with bonus and/or incentive eligibility. Medline offers a competitive total rewards package, continuing education and training, and benefits for employees working 30 or more hours per week on average; benefits for employees working fewer than 30 hours per week are also described in the posting.

Requirements

• Three to five years of supervisory experience, with demonstrated ability supporting personnel and warehouse employees.
• Effective communication in group and individual settings.
• Effective writing skills.
• Demonstrated ability to model active listening.
• Approachable manner and effectiveness in multicultural environments.
• Excellent presentation skills.
• Extremely high sense of urgency, personal energy, and stamina.
• Ability to handle multiple priorities and extensive time demands.
• High level of personal integrity.
• Ability to navigate complex internal and external situations that may involve multiple decision makers.
• Demonstrated customer-relations experience and ability to lead work environments that embrace positive employee relations.
• A bachelor’s degree is preferred; relevant work experience may be accepted in lieu of a degree.
• When applicable, certification as a CDR by the State of Florida to ensure compliant operations and handling of pharmaceutical products.

Nice To Haves

• Five years of business experience, including several years in a distribution center environment.

Responsibilities

• Establish operational procedures for incoming and outgoing shipment verification, material handling and disposition, and maintaining current warehouse inventory.
• Lead and measure daily processes to ensure production and order fulfillment are completed accurately and effectively.
• Partner with the Director of Operations to resolve daily challenges and ensure timely, accurate order fulfillment.
• When applicable, manage transactions as the Certified Designated Representative (CDR), ensure accurate procedures and recordkeeping, and support compliance with Florida’s Pharmacy Practice Act administrative rule.
• Support local human resource processes, including sourcing and staffing, performance management, compensation administration when necessary, and training and development.
• Promote positive employee relations and limit confidential salary information exposure to that of respective supervisors, leads, and hourly employees.
• Support and oversee daily and ongoing expenses to use financial capital efficiently.
• Prepare work orders for repairs and requisitions for replacement equipment.
• Schedule, track, and expedite freight to inter-company and contact distributors; work with carriers to resolve freight discrepancies.
• Monitor warehouse work and processes to ensure products move correctly from trailers to racks to shipping.
• Manage Vendor Managed Inventory (VMI).
• Support local sales representatives and sales leadership in delivering customer service.
• Respond promptly to service failures and customer concerns, and help the Director of Operations resolve complaints submitted through the OSI process.
• Monitor work-team activities to ensure safe practices are followed and demonstrated.
• Monitor the building to ensure proper housekeeping and provide guidance to the safety committee.

Benefits

• Health insurance
• Life insurance
• Disability insurance
• 401(k) contributions
• Paid time off
• Continuing education and training
• Bonus and/or incentive eligibility
• Employee Assistance Program access for employees working fewer than 30 hours per week
• Employee Resource Groups
• Employee Service Corp

What This Job Offers

• Job Type: Full-time
• Career Level: Manager