Warehouse Manager/Warehouse Superintendent, Pipe & Fittings Manufacturer (Tacoma, WA)

Westlake•Tacoma, WA

3d•Onsite

About The Position

Westlake Pipe & Fittings is seeking a Warehouse Manager/Warehouse Superintendent to manage all functions of the warehouse department, including receiving, storage, order picking, shipping, and transportation. The role focuses on customer satisfaction by continually improving warehouse operations to deliver products accurately, on time, and cost-effectively. This is a fully onsite position at the company's Tacoma, Washington facility, with a Monday–Friday schedule of 7:00 a.m. to 3:30 p.m. Potential overtime and on-call availability are required based on business needs, including occasional Saturdays and workweeks of 45–50+ hours. The manager leads warehouse personnel and operations, establishes performance measures, and coordinates with production, sales, quality control, purchasing, and other departments. The position also oversees inventory accuracy, warehouse resources, safety, continuous improvement, customer service, and the movement of materials into and out of the facility.

Requirements

5–7+ years of management experience in warehousing, inventory control, or materials management.
Strong understanding of inventory control and safety practices.
Excellent verbal and written communication skills and strong attention to detail.
Ability to analyze problems and resolve them.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Familiarity with Microsoft Excel and the Microsoft Office suite.
Experience working with and maintaining a warehouse management system (WMS).
Ability to work onsite daily at the Tacoma, Washington facility.
Ability to work 7:00 a.m.–3:30 p.m. Monday through Friday, with potential overtime and on-call availability based on business needs, including occasional Saturdays and 45–50+ hour workweeks.
Ability to meet the physical demands of the role, including lifting up to 50 pounds occasionally.
Ability to use required PPE when working in operating units.

Nice To Haves

Bachelor’s degree in Business, Material Management, or a related field.
Experience with JDE, SAP, or AX.

Responsibilities

Develop, coach, and train personnel on safety, compliance, product knowledge, company procedures, and warehouse best practices.
Ensure adherence to the ABC-based cycle count program.
Lead the development and implementation of best practices throughout shipping operations.
Drive continuous improvement and operational excellence.
Define KPIs and hold the site accountable for meeting or exceeding targets.
Manage daily shipping operations and measure on-time, in-full delivery, shipping costs, inventory management, productivity, quality, and workforce planning.
Investigate issues, determine root causes, and lead corrective actions for complaints involving transportation, logistics handling, and finished-product warehousing.
Direct staff in support of customer-care objectives, team skills and competencies, and team performance goals.
Coordinate warehouse activities with production, sales, quality control, purchasing, and other functions.
Maintain records for warehouse operations and work with other departments to ensure customer satisfaction.
Arrange warehouse materials to maximize space utilization and expedite order picking.
Manage the flow of materials into and out of the warehouse, including production, customer, supplier, and interplant shipments.
Promote a team environment across shifts to achieve shared goals.
Provide technical leadership on equipment, cycle count accuracy, inventory location control, order-picking accuracy, metrics, reporting, and root-cause troubleshooting.
Facilitate safety training and complete incident investigations and reporting.
Coordinate departmental productivity and inventory-management goals.
Evaluate and manage warehouse resources and activities in line with company objectives and targets.