Warehouse Management System Manager l Distribution Center

Delta Galil Industries • Tifton, GA

10d • Hybrid

About The Position

Delta Galil is seeking an experienced Warehouse Management System (WMS) Manager to support its distribution center in Tifton, Georgia. The role is the primary on-site owner of the warehouse management system and a key liaison among Distribution Center Operations, IT, and technology and automation partners. The manager oversees day-to-day WMS health, support, configuration, and continuous improvement to ensure warehouse technology supports receiving, inventory, replenishment, picking, packing, shipping, and fulfillment. The position combines warehouse operations knowledge with technical WMS expertise and supports the stabilization and optimization of a recently implemented WMS and warehouse automation environment.

The WMS Manager provides operational and technical support, troubleshoots system and process issues, manages configurations, supports integrations and warehouse technology, and works with operational leaders and vendors to resolve issues and improve performance. The position also supports system changes and deployments, testing, reporting, documentation, and associate training. The work arrangement is hybrid, with four onsite days per week in Tifton, Georgia, and no regular travel expected.

Requirements

• At least 7 years of experience supporting Warehouse Management Systems in a high-volume distribution environment.
• Strong hands-on understanding of distribution center operations and fulfillment processes.
• Experience supporting enterprise WMS platforms such as Manhattan, Blue Yonder/JDA, Körber/HighJump, Infor, SAP EWM, Intra1, or similar systems.
• Demonstrated experience troubleshooting WMS and warehouse process issues in a production environment.
• Experience with WMS configuration, testing, upgrades, deployments, and post-go-live stabilization.
• Strong understanding of receiving, inventory control, replenishment, waving, allocation, picking, packing, shipping, and fulfillment processes.
• Experience working with ERP-to-WMS integrations and system interfaces.
• Experience with RF devices, scanners, printers, and other warehouse technology.
• Strong vendor-management and issue-escalation skills.
• Excellent communication skills and ability to work effectively across Operations and IT.

Nice To Haves

• Experience working with warehouse automation systems.
• Working knowledge of SQL and experience analyzing warehouse data.
• Experience developing operational reports and KPIs.
• Experience supporting consumer goods, apparel, retail, or direct-to-consumer distribution.
• Experience supporting both wholesale and ecommerce/DTC fulfillment.
• Experience with automated picking, goods-to-person, sortation, or other warehouse automation technologies.
• Experience with Exotec, Tompkins Robotics/T-Sort, or Hy-Tek Intra1 WMS.
• Experience supporting a WMS implementation, major upgrade, or post-go-live stabilization.
• Previous leadership experience within Distribution Center Operations.
• Experience managing or mentoring WMS analysts, super-users, or operational support teams.

Responsibilities

• Serve as the primary on-site owner and subject matter expert for the Tifton Distribution Center’s WMS environment.
• Provide daily WMS support for receiving, inventory, replenishment, waving, allocation, picking, packing, and shipping processes.
• Monitor WMS performance and identify issues affecting productivity, inventory accuracy, or order flow.
• Troubleshoot operational issues and determine whether causes relate to the WMS, integrations, automation, data, hardware, or warehouse processes.
• Manage system configurations and operational parameters in partnership with IT and WMS vendors.
• Support peak-volume operations and prepare WMS processes for changing business volumes and requirements.
• Escalate complex issues to technology vendors and manage them through resolution.
• Support integration and operation of WMS processes with Exotec goods-to-person automation and Tompkins T-Sort.
• Work with Operations, IT, and automation vendors to troubleshoot order routing, picking, sorting, and fulfillment issues.
• Monitor interfaces and data flows among the WMS, ERP, automation platforms, RMS, and other distribution technologies.
• Support RF devices, printers, scanners, tablets, and other warehouse technology; coordinate with infrastructure teams and vendors when technical issues affect operations.
• Partner with Distribution Center leadership to identify improvements to processes, productivity, and system utilization.
• Analyze order flow, inventory movement, wave performance, and warehouse productivity to identify bottlenecks and improvement opportunities.
• Recommend WMS configuration and process changes based on operational data and business requirements.
• Develop and maintain reports and dashboards for warehouse performance, system health, and operational KPIs; use SQL and other reporting tools where appropriate to investigate issues and provide insights.
• Support continuous improvement initiatives to increase throughput, improve inventory accuracy, and reduce manual intervention.
• Gather and document business requirements for WMS enhancements and process changes.
• Develop test scenarios and coordinate functional and regression testing for configuration changes, integrations, and software releases.
• Work with IT, Operations, and vendors to validate changes before production deployment; coordinate deployments and provide post-deployment support.
• Maintain change control and documentation for WMS configuration and process changes.
• Develop and maintain WMS process documentation, troubleshooting guides, and standard operating procedures.
• Train warehouse supervisors, managers, super-users, and associates on WMS functionality and process changes.
• Build WMS knowledge within the Distribution Center to improve first-level support and reduce reliance on external vendors.
• Ensure system processes and configurations are documented to support operational continuity.
• Act as the primary liaison between Distribution Center Operations and corporate IT for WMS issues and initiatives.
• Work with DC leadership to prioritize issues and improvement opportunities based on operational impact.
• Coordinate with WMS, automation, carrier, and hardware vendors as required.
• Participate in technology planning for future distribution center capabilities and operational growth.
• May lead or provide direction to WMS analysts, super-users, or other DC technology support resources as the function evolves.

Benefits

• Multi-brand merchandise discount, including Splendid, 7 For All Mankind, and PJ Salvage.
• Medical, dental, and vision insurance.
• Basic life, voluntary life, disability, and critical illness coverage.
• 401(k) retirement program with company match.
• 529 College Savings Plan.
• Tax-advantaged health and transit accounts.
• Personal and sick time off, vacation time, floating days, and company-observed holidays.
• Paid volunteer time off.
• Weekly breakfasts, monthly milestone celebrations, leadership-led panels, and team-building events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed