Warehouse Leadperson- Second Shift

Etna Shared Services•Grand Rapids, MI

About The Position

Etna Supply is seeking a working leader to oversee second-shift warehouse operations. The Leadperson directs workloads, serves as a liaison between staff and management, helps maintain a safe and organized environment, and performs warehouse and yard duties as needed to meet customer expectations. The schedule is 3:00 p.m. to 11:30 p.m., Monday through Friday. The Leadperson directs and assigns daily work, trains new employees, communicates staffing needs and shift concerns to management, provides performance input, and supports informal problem solving. The role does not have full authority over hiring, discipline or termination, grievance resolution, formal performance evaluations, pay, promotions, or reclassification. The position involves receiving, storing, picking, preparing, and loading products and shipments; monitoring work reports and inventory levels; maintaining warehouse and yard organization and safety; and assisting employees, customers, and others with after-hours calls. Work is primarily indoors, with occasional outdoor exposure to extreme weather.

Requirements

High school diploma or equivalent, or 1–2 years of related experience and training, or an equivalent combination of education and experience.
Understanding of warehouse and yard layouts and product types.
Strong knowledge of company policies, procedures, and OSHA regulations.
Effective communication and interpersonal skills.
Ability to manage multiple tasks and adapt in a fast-paced environment.
Strong organizational, stress management, motivation, and delegation skills.
Ability to lead by example and set a positive tone for the shift.
Computer literacy and working knowledge of Eclipse.
Sound judgment about when to escalate issues to management.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to operate standard office equipment.
Ability to pass an operator exam and safely operate powered industrial equipment.
Valid driver's license with an acceptable driving record.
Must pass a substance abuse screening.
Ability to safely perform essential job functions with consistent alertness.
Ability to perform the listed physical activities, including lifting up to 50 pounds.

Responsibilities

Meet or exceed customer expectations by providing a positive customer experience.
Direct, coordinate, and assign daily tasks and work assignments for second-shift staff.
Monitor work reports to ensure accurate order pulling, loading, and inventory levels.
Receive products and put them away properly.
Pull orders and prepare shipments.
Load accurately picked orders for delivery.
Load pipe, pallets, and packages onto flatbed trailers using powered industrial equipment, as applicable.
Maintain the organization, cleanliness, appearance, and safety of the warehouse and yard.
Keep management informed of second-shift progress, needs, and issues.
Provide input on employee performance and communicate staffing needs, safety issues, performance feedback, and shift concerns to management.
Train new employees.
Answer after-hours calls and assist employees, customers, and others, escalating issues to management when appropriate.
Support informal problem solving and maintain a safe, productive, and professional second-shift environment.
Maintain regular and predictable attendance and perform duties safely in compliance with company policies.