Warehouse Lead

Expeditors•Milpitas, CA

4d•$24 - $35

About The Position

The Warehouse Lead coordinates daily warehouse operations, including receiving, put-away, picking, staging, and outbound priorities. The role assigns work according to customer requirements and daily volume, conducts shift-start meetings, monitors progress, adjusts resources, and ensures work meets cutoff times and customer requirements. The position reinforces inventory-control practices, supports cycle counts and audits, escalates discrepancies, coordinates reconciliation with Inventory Control, and ensures accurate material movement and system transactions. It provides hands-on training and coaching, reinforces SOPs, maintains cross-training, and supports employee development. The Warehouse Lead performs process checks, reinforces customer handling and safety requirements, maintains housekeeping and 5S standards, identifies process deviations, and supports root-cause investigations and corrective actions. As the first operational escalation point on the warehouse floor, the Lead communicates risks to the Operations Supervisor, coordinates priorities across teams, and provides timely updates on delays, shortages, discrepancies, and other exceptions. The posting also lists technical and business qualifications involving software development principles, automation, Microsoft Copilot and M365, APIs, integrations, AI, and translating business requirements into technical solutions. Local applicants only.

Requirements

High school degree preferred.
Two years of related experience and/or training, or an equivalent combination of education and experience.
Previous experience in inventory control and/or distribution operations.
Knowledge of Expeditors company policies and procedures, products, and services.
Effective interpersonal skills, including listening, comprehension, and clear, concise communication.
Proactive approach and strong organizational skills.
Good Microsoft Office skills.
Fluency in operational English, both oral and written.
Adherence to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Strong understanding of software development principles.
Experience with automation platforms such as Power Automate.
Experience with Microsoft Copilot and M365 technologies.
Familiarity with data structures, APIs, integrations, and system architecture.
Basic understanding of AI, machine learning, LLMs, and prompt engineering.
Ability to troubleshoot technical issues independently.
Strong analytical and problem-solving abilities.
Ability to understand complex operational processes.
Experience translating business requirements into technical solutions.
Excellent communication and stakeholder management skills.

Nice To Haves

Experience developing automations, applications, or digital solutions.
Experience leading cross-functional projects.
Experience working in operations, logistics, finance, or enterprise shared services environments.
Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies.

Responsibilities

Coordinate daily receiving, put-away, picking, staging, and outbound priorities.
Assign workload based on customer requirements and daily volume.
Conduct shift start-up meetings and communicate priorities.
Monitor work throughout the day and rebalance resources as needed.
Verify work is completed within established cutoff times and customer requirements.
Reinforce location and inventory-control processes.
Support cycle counts and inventory audits.
Escalate inventory discrepancies immediately.
Coordinate with the Inventory Control team on reconciliation and corrective actions.
Ensure material movement and system transactions are completed accurately.
Provide hands-on training for new warehouse employees and reinforce SOPs and standard work.
Maintain cross-training across key warehouse functions, identify training gaps, and provide coaching.
Support employee development and readiness for additional responsibilities.
Perform daily process checks and reinforce customer-specific handling requirements.
Ensure housekeeping and 5S standards are maintained and reinforce warehouse safety requirements.
Identify process deviations before they become customer-impacting issues.
Support root-cause investigations and corrective actions when errors occur.
Serve as the first operational escalation point on the warehouse floor.
Communicate operational risks to the Operations Supervisor.
Coordinate priorities between Customer Service, Receiving, Inventory Control, and warehouse operations.
Provide timely updates regarding delays, shortages, discrepancies, and other operational exceptions.
Meet company standards of 52 hours of training per year.

Benefits

Paid vacation (first year prorated based on month of hire; then eligible for 15 days).
10 holidays.
2 flexible days.
Paid sick time accrued at 1 hour per 30 hours paid.
401(k) Retirement Savings Plan with employer match.
Employee Stock Purchase Plan (ESPP).
Medical, prescription drug, dental, and vision coverage.
Health Savings Account (HSA).
Life and disability insurance.
Paid parental leave, subject to additional eligibility criteria.
Dependent Care Flexible Spending Account (DC FSA).
Commuter benefit.
Employee Assistance Program (EAP).
Learning and Development Program.
Educational assistance and reimbursement.
May be eligible for a bonus following the first year of continuous employment in the position.