Warehouse Lead

T&A Supply Company•Kent, WA

12d•$26 - $34

About The Position

T&A Supply Company is hiring a Warehouse/Shipping Lead to support warehouse and distribution operations through communication, documentation, and coordination among internal teams, vendors, and customers. The role is responsible for efficient product flow, accurate documentation, and timely service, and calls for attention to detail, leadership in training and troubleshooting, and a commitment to operational excellence. The schedule is Monday through Friday, 12:00 p.m. to 8:30 p.m. The position includes coordinating staffing and training, handling returns and claims, reviewing vendor and shipping documents, responding to customer inquiries, maintaining warehouse inventory and supplies, and ensuring department checklists and safety expectations are met. The role requires a high school diploma or equivalent. Previous warehouse lead or supervisor experience is preferred, as is 3–5 years of experience as a warehouse associate or in a similar position.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills and a proven ability to meet deadlines.
Strong supervisory and leadership skills.
Ability to prioritize tasks and delegate when appropriate.
Proficiency with Microsoft Office Suite or related software.
High school diploma or equivalent.
Proficient data entry, math, reading, and verbal and written communication skills.
Ability to stand for prolonged periods and operate forklifts and pallet jacks.
Ability to lift up to 60 pounds and push, pull, lift, and stretch.

Nice To Haves

Previous experience as a Warehouse Lead or Supervisor.
3–5 years of experience as a Warehouse Associate or in a similar position.

Responsibilities

Communicate staffing needs to Operations Management to support production goals; participate in interviewing and training new personnel.
Complete assigned duties involving returns, claims, and return authorizations, including internal and external communications and follow-up.
Review and respond to manifest instructions, packing lists, product information, and vendor information; identify document or reporting discrepancies and follow up with vendors and management.
Troubleshoot IRR’s, work with the team to eliminate errors, and train individuals to process documents.
Respond professionally to inquiries from internal and external customers in accordance with company customer service expectations.
Complete shipping documents, including bills of lading, and follow applicable federal, state, and company shipping rules.
Complete assigned written and electronic correspondence promptly and professionally.
Maintain appropriate warehouse inventory and supply levels so the team can perform its tasks and meet goals.
Ensure daily department checklist objectives are met and communicated to the Operations Leadership Team.
Adhere to company policies, procedures, and workplace guidelines.
Perform assigned duties safely, report potential hazards, and correct unsafe situations when possible.
Perform other duties as assigned.

Benefits

Medical insurance through a Cigna Open Access Network plan, including Virtual Care and a company-funded Health Reimbursement Account.
Dental insurance, including orthodontia coverage for children up to age 19.
Vision insurance covering annual exams, glasses, and contacts.
Employer-paid basic life, AD&D, short-term disability, and long-term disability coverage, with optional supplemental plans.
401(k) with employer match and Traditional and Roth options.
Paid time off, Extended Illness Bank, paid holidays, bereavement leave, and jury duty leave.
Optional accident, critical illness, hospital indemnity, and identity theft protection plans.
Employee Assistance Program with free, confidential counseling and referral services available 24/7.
Employee discount on personal-use flooring and installation products.
Referral bonus program.
Free financial education services and concierge-style benefits advocates.