Warehouse Lead- 2nd Shift (395)

Now Foods•Bloomingdale, IL

22h•Onsite

About The Position

The Warehouse Lead helps lead the warehouse team in achieving department goals by planning and delegating daily work, responding to safety, quality, team, and warehouse needs, coordinating training, and coaching and developing employees. The role works in all areas of the Receiving warehouse and may support Receiving at both the 391 and 395 Bloomingdale facilities. The scheduled second shift is 1:30 PM to 10:00 PM, Monday through Friday, with flexibility to work off shifts and weekends as needed to support the business. The Warehouse Lead performs warehouse operations including unloading and receiving shipments, transporting product to manufacturing, preparing outbound freight shipments, and monitoring receiving and shipping traffic to ensure efficient dock use and supply of materials. The Lead works with supervisors and other teams to monitor shift performance, address or escalate issues, recommend improvements, adjust assignments, and support daily warehouse decisions. The role trains and mentors employees, reinforces company policies and expectations, helps maintain training plans, and develops or assists with SOPs, work instructions, and one-point lessons. It also reviews employee paperwork, closes warehouse record reports, reports raw-material discrepancies, communicates with other departments to support production schedules, and participates in root-cause analysis and continuous improvement. The position requires safe, proficient operation of warehouse machinery and compliance with OSHA, safety, food-safety, and cGMP requirements. Work takes place throughout manufacturing facilities, near moving mechanical parts, with exposure to ingredients, powders, liquids, herbal aromas, dust, airborne particles, food allergens, and moderately loud noise. The role includes prolonged standing and walking, operating powered industrial trucks at heights up to 26 feet, and frequent lifting, carrying, pushing, and pulling as described in the posting.

Requirements

High school diploma or GED and one year of related experience and/or training, or an equivalent combination of education and experience.
Experience in a warehousing or manufacturing environment is required; food or pharmaceutical experience is preferred by the posting.
Prior experience operating turret trucks, dock stockers, powered pallet jacks, dock plates, and other raised-platform vehicles is required.
PIT license and PIT trainer certification are required.
Proficiency in Microsoft Word, Excel, and Oracle is required.
Knowledge of inventory control and warehousing processes, including troubleshooting inventory discrepancies.
Ability to work in all warehouse work centers and make daily decisions on resource allocation and scheduling.
Ability to monitor shift performance, address issues, and coach team members on correct processes and procedures.
Ability to consistently meet quality, safety, and efficiency goals.
Excellent problem-solving and decision-making skills.
Strong interpersonal, verbal, and written communication skills, including the ability to coach, mentor, train, motivate, and give clear directions to employees from varied backgrounds.
Strong team-building skills, attention to detail, and demonstrated high-quality work.
Strong time-management and prioritization skills; ability to handle multiple tasks in a fast-paced environment, maintain urgency, and change tasks or work locations as business needs require.
Ability to lead by example, model company core values and servant leadership, and demonstrate accountability, ethical conduct, honesty, and confidentiality.
Ability to communicate professionally in writing and verbally, comprehend instructions and procedure manuals, and accurately complete required paperwork and reports.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals; understand weights and measures and use scales; and compute rates, ratios, and percentages.
Ability to work a flexible schedule, including off shifts and weekends as needed.
Ability to work in Receiving at both the 391 and 395 Bloomingdale facilities.
Ability to meet the stated physical demands, including prolonged standing and walking, stair use, squatting, kneeling, reaching, computer use, lift-truck operation, and lifting or moving loads up to the weights described in the posting.
Ability to work in the stated warehouse environment, including exposure to moving mechanical parts, ingredients and allergens, dust or airborne particles, and areas requiring hearing protection.

Nice To Haves

Additional post-secondary education.
Prior team leadership experience.
Knowledge of Lean principles and continuous improvement.
Bilingual verbal and written skills in Spanish.

Responsibilities

Plan and delegate daily work tasks to help the warehouse team meet department goals.
Perform warehouse duties, including unloading and receiving shipments, transporting product to manufacturing, and preparing outbound freight shipments.
Monitor receiving and shipping traffic to support efficient dock utilization and material supply to and from contract manufacturers.
Work with the supervisor to monitor shift performance and efficiency, correct or escalate issues, and keep the supervisor informed of problem areas.
Recommend changes to equipment use and staffing to improve efficiency; make employee work-duty adjustments and warehouse-related decisions.
Collaborate with other leads, supervisors, support teams, and cross-functional teams to solve problems and improve warehouse operations.
Recommend and implement measures to improve safety, product quality, warehouse methods, and equipment performance.
Train, mentor, coach, and develop new and tenured employees; provide guidance and follow up on training and development needs.
Reinforce company policies, culture, expectations, and safe work practices; work with the supervisor to address training gaps and ensure required training is current.
Develop or assist with writing department SOPs, work instructions, and one-point lessons, subject to supervisor or manager direction and review.
Operate warehouse machinery, including powered industrial trucks, safely and proficiently.
Assign jobs and tasks and monitor warehouse processes in collaboration with the supervisor or manager.
Review and verify employee paperwork before submitting it to Quality Control for approval.
Close warehouse record reports and inform inventory control personnel of raw-material discrepancies.
Interpret and explain company policies, specifications, and job orders; respond to employee questions.
Communicate with other departments to provide supplies, products, and equipment needed to meet production schedules.
Participate in root-cause analysis and plant continuous-improvement initiatives, helping identify trends and implement and sustain improvements.
Ensure the team follows OSHA, safety, food-safety, and cGMP guidelines through monitoring and coaching.
Support a safe-workplace culture, participate in safety activities, report incidents and hazards, provide safety feedback, use required PPE, and follow safety policies and procedures.
Complete required sanitation and warehouse paperwork and written or electronic reports accurately.
Meet physical and operational requirements, including lifting and moving materials, operating lift trucks and pallet jacks, and working across warehouse areas and facilities as business needs require.