Warehouse Lead

Capstone Logistics, LLC•Jurupa Valley, CA

4d•$800 - $900•Onsite

About The Position

The Warehouse Lead supervises assigned warehouse work groups and supports day-to-day operations to meet partner and Capstone Logistics requirements. The role works with client partners and common carrier representatives to deliver strong customer service, assigns work fairly, and helps maintain a safe, productive work environment. The Warehouse Lead may also handle freight and is responsible for meeting company standards and timelines. This position supports associate scheduling, interviewing, orientation, training, coaching, and mentoring. It also oversees service data entry and administrative and financial procedures, including daily closeout, cash balancing, data uploads, and payroll record administration. The role is based in Mira Loma, California, on the first shift, with a listed weekly pay range of $800–$900+.

Requirements

1–2 years of supervisory or leadership experience in an industrial setting.
Proven experience providing high levels of customer service to internal and external partners.
Ability to train, coach, and mentor warehouse associates.
Excellent written and verbal interpersonal and communication skills.
Strong organizational and prioritization skills.
Ability to perform multiple tasks simultaneously.
Ability to solve problems and make effective decisions in a fast-paced environment.
Intermediate PC skills, including knowledge of Excel, Word, Outlook, and PowerPoint.
Associate degree or equivalent from a two-year college or technical school, or two or more years of related experience and/or training, or an equivalent combination of education and experience.
Ability to stand and/or walk for extended periods in a warehouse environment with concrete flooring and changing temperatures.
Ability to lift 50 lbs.
Ability to perform computer data entry.
Ability to function in cold and hot weather.
Ability to be certified to operate manual or powered material-handling equipment safely and productively.

Nice To Haves

College degree preferred.

Responsibilities

Interact with client partners and common carrier representatives to ensure superior customer service.
Maintain a safe work environment through the management of others.
Supervise the day-to-day operation of assigned work groups and ensure partner and company requirements are implemented effectively.
Assign tasks to associates in a fair and equitable manner.
Handle freight as required while meeting company standards and timelines and maintaining safety.
Ensure partner needs are met daily.
Document and resolve customer service or associate issues daily, and report them to the Regional Director or Director as requested or needed.
Ensure associates follow Capstone Logistics policies and work rules, including safety rules.
Hold weekly safety meetings and ensure associate participation.
Schedule associate shifts based on partner requirements.
Assist with interviewing, orientation, and training of new associates.
Negotiate rates with common carrier representatives at the dock level.
Supervise timely and accurate data entry for services performed.
Comply with administrative reporting and financial policies and procedures.
Complete daily closeout, including cash balancing, data upload, and payroll record administration, according to company policies and standard operating procedures.
Perform additional accountabilities as required.