Warehouse Group Lead (M-F 7am - 3:30pm)

AbbVie•North Chicago, IL

1d•$24 - $43

About The Position

The Warehouse Group Leader ensures that material movement activities are handled promptly while maintaining high standards of compliance and quality. The role resolves warehouse material-movement issues independently, making major decisions in conjunction with leadership. Decisions affect operational efficiency, effectiveness, cost, time, quality, and compliance. The position requires understanding customer needs and prioritizing workload accordingly. The Warehouse Group Leader leads by example, coordinates workflow with stakeholders, tracks and reports KPIs, and supports training and cross-training. This role does not have direct supervisor or manager duties, such as performance evaluations or disciplinary responsibilities, but provides feedback to leadership as needed. The position also handles receiving, inspection, picking, shipping, transfers, and storage of materials.

Requirements

High school diploma or GED and 5+ years of related experience, preferably in pharmaceutical operations.
Five or more years working with an ERP system, preferably SAP.
Ability to perform basic math calculations and read and understand English-language training documents, product labeling, and warehouse signage.
Pass medical screening and/or background checks conducted by local, state, and federal authorities.
Self-motivated and able to work in a fast-paced, positive, team-oriented environment with moderate supervision and an emphasis on customer satisfaction.
Ability to adapt to rapidly changing work demands.
Familiarity with Microsoft Office products and general computer skills; RF scanner skills are required.
Ability to analyze, think creatively, make decisions, and communicate effectively verbally and in writing.
Very strong working knowledge of applicable DEA, TSA, FAA, IATA, DOT, IMDG, and/or FTZ compliance regulations for receiving and shipping materials.
Ability to lift 50 pounds, or more with assistance; bend, reach, stoop, climb, stand, and walk for an entire shift of 8 hours or more.
Ability to work in temperatures ranging from -20°C to 30°C (-4°F to 86°F).
Wear required personal protective equipment to complete assigned tasks.
Ability to operate warehouse material-handling equipment, including forklifts, hand tools, and other warehouse devices, while maintaining productivity and accuracy.

Nice To Haves

Related experience in a pharmaceutical operations setting.
Experience with SAP.

Responsibilities

Lead by example through exemplary attendance, meeting leadership, KPI tracking and reporting, and a positive attitude toward assignments.
Provide feedback to leadership as needed; the role does not include direct performance-evaluation or disciplinary duties.
Participate in departmental, corporate, and governmental audit responses.
Aid in controlling critical non-inventory items.
Coordinate daily with key stakeholders and other departments to ensure workflow and business needs are met.
Ensure associates are trained according to SOPs; conduct observations and complete training documentation for cross-training employees, contractors, and new hires.
Arrange system access and permissions, including SAP and the Small Parcel Shipping System.
Comply with policies and procedures governing training, safety, GxP, and governmental agency standards.
Process paperwork accurately in accordance with policies and procedures.
Cross-train in multiple operational areas while maintaining a low level of quality mistakes.
Receive and inspect inbound products and materials for infestation, overages, shortages, and damages.
Pick customer orders accurately and verify shipment quantity, product type, quality, labeling, and address.
Transfer and locate materials and products in general storage areas or shipping locations.