Warehouse First Line Supervisor

Qnity•Hayward, CA

2d•$75,670 - $118,910•Onsite

About The Position

The Warehouse Supervisor oversees and supports warehouse operations to ensure safe, accurate, compliant, and efficient site activities. The position requires substantial knowledge of warehouse and operations work, while developing knowledge of related areas such as supply chain, inventory control, shipping, compliance, facilities, and production support. The role works with moderate supervision and increasingly independently to manage daily responsibilities, resolve operational issues, coordinate vendors and contractors, and support internal customers. It may supervise employees or contractors and provide guidance to less-experienced colleagues. The supervisor manages warehouse space and inventory processes, supports shipping and regulatory labeling activities, and serves as a site contact for warehouse systems and equipment. The role coordinates vendors, contractors, and facilities services; provides purchasing and administrative support to site functions; and collaborates with Supply Chain, Manufacturing, R&D, Maintenance, EHS, Accounts Payable, and other teams. It uses judgment to resolve moderately complex problems, account for broader business implications, and communicate recommendations.

Requirements

Demonstrated experience in warehouse operations, inventory control, supply chain, manufacturing operations, logistics, or a related discipline.
Working knowledge of inventory-management and warehouse processes.
Experience investigating and resolving inventory discrepancies.
Strong problem-solving skills, including the ability to evaluate issues, determine root causes, and implement appropriate solutions.
Ability to manage multiple operational responsibilities and priorities with limited day-to-day direction.
Strong organizational and communication skills and ability to work effectively across multiple functions.
Ability to coordinate contractors, vendors, and internal stakeholders.
Demonstrated ability to exercise independent judgment while understanding the broader operational impact of decisions.

Nice To Haves

Experience using SAP for inventory, warehouse, purchasing, or supply-chain activities.
Experience working with MES (Manufacturing Execution Systems).
Knowledge of cycle counting and inventory reconciliation.
Experience with warehouse labeling systems and Zebra printers.
Experience working with GHS labeling or Hazard Communication requirements.
DOT/IATA shipping training or experience.
Familiarity with IMDG requirements.
Experience coordinating third-party logistics, warehouse, facilities, or service vendors.
Previous supervisory, team-lead, or employee/contractor oversight experience.

Responsibilities

Manage warehouse space and serve as a primary point of contact for warehouse activities and service providers.
Administer and perform cycle counts using SAP-generated priorities and investigate inventory discrepancies.
Research and resolve inventory issues and root causes using SAP and MES, including issues involving operational discipline and system transactions.
Partner with Supply Chain on inventory write-offs and write-ons while maintaining appropriate segregation of duties.
Coordinate materials, labels, supplies, and other operational needs for warehouse and production activities.
Support sample shipments, including required packaging and documentation.
Maintain working knowledge of applicable DOT and IATA transportation requirements and support DOT/IATA and IMDG activities as applicable.
Support GHS labeling, including printing and coordination of label content, templates, and sizing; coordinate labeling matters with corporate Hazard Communication resources.
Serve as site contact for Zebra and other label-printing equipment, coordinating repairs, preventive maintenance, and service contracts.
Serve as a primary site contact for the forklift telemetry system and coordinate resolution of system issues with service providers.
Provide operational support for SAP and MES inventory and warehouse processes.
Resolve Webcycle transactions, including posting receipts and clarifying requester or receiving information with Accounts Payable.
Coordinate third-party warehouse and service providers and contractor activities; participate in contractor injury investigations when appropriate.
Coordinate janitorial and landscaping vendors, including account and invoice management.
Manage vendor relationships for security cameras, warehouse equipment, PPE, janitorial materials, and other site services.
Coordinate disposal of empty containers, including drums and totes, and arrange vendor pickups.
Provide purchasing and ordering support for maintenance and production needs, including non-SAP materials.
Support Manufacturing Technology and R&D ordering and SAP-related processes as needed.
Collaborate with Supply Chain, Manufacturing, R&D, Maintenance, EHS, Accounts Payable, and other internal functions.
Provide supervisory or administrative support for assigned personnel or contractors, including timecard approval as applicable.
Support assigned site administrative systems and activities.
Participate in special projects based on site and business needs, including facility and infrastructure initiatives.
Use judgment and established practices to resolve moderately complex or occasionally unstructured problems, consider broader business impacts, communicate recommendations, and provide guidance to less-experienced colleagues.