Seasonal Warehouse Exceptions Associate

Uncommon Goods•New York, NY

2d•Onsite

About The Position

Uncommon Goods is hiring a detail-oriented problem solver to help keep customer orders moving during the busy holiday season from November to December 2026. This is a full onsite position at the company's Brooklyn headquarters in Sunset Park. The Exceptions Associate investigates and resolves order issues such as missing items, damaged products, and shipping problems, helping ensure orders are ready to ship on time. Until November 16, the schedule is Monday through Friday, 10:00 a.m. to 7:00 p.m. Starting November 16, employees work one of two shifts: 8:00 a.m. to 3:00 p.m. or 3:30 p.m. to 11:30 p.m. Weekend shifts are required.

Requirements

Great attention to detail and problem-solving ability.
Basic computer skills and willingness to learn new systems.
Ability to stay organized and manage multiple priorities.
Comfort working independently and with a team.
Dependability, flexibility, and ability to work in a fast-paced environment.
Comfort standing, walking, bending, and handling merchandise throughout the shift.

Responsibilities

Find and resolve missing, damaged, incorrect, or mismatched items in orders.
Inspect, repack, relabel, and prepare orders for shipping.
Research inventory discrepancies and fulfillment errors.
Partner with Warehouse, Inventory, and Customer Service teams to resolve problems quickly.
Track issues, prioritize urgent orders, and keep the workspace clean.
Help with other warehouse tasks as needed.