Warehouse & Driver Technician, Non-CDL - New York City

Encore Global•Long Island City, NY
•Onsite

About The Position

The Warehouse and Driver Technician (Non-CDL) supports warehouse operations and assigned projects. The role’s primary responsibilities include shipping and receiving orders, quality control, inventory control, and other warehouse logistics. It also involves operating company vehicles for delivery and transportation tasks. The position reports to the Supervisor, Warehouse Operations or the Manager, Warehouse Operations. Work takes place at event venues and in a warehouse, where conditions may include exposure to outdoor temperatures, dirt, sand, dust, and noise ranging from moderately quiet to noisy. The role may involve using high-end audiovisual equipment and electrical components. Driving duties involve exposure to varied weather and road conditions, safe and efficient deliveries, vehicle upkeep, and periods of sitting, loading, and unloading. Working times may include irregular hours and on-call status, including days, evenings, weekends, and holidays. Team members must follow appearance guidelines in warehouse and driving environments and while traveling. The description also lists an office-work environment as an alternative: work primarily in an office, with potentially irregular and on-call hours, including days, evenings, weekends, and holidays, and adherence to appearance guidelines. Management may revise the job or assign other or different tasks.

Requirements

  • High school diploma or GED.
  • 1 to 3 years of experience in a warehouse environment.
  • Valid driver's license with a clean driving record.
  • Ability to lift over 50 pounds independently.
  • Ability to follow written and verbal instructions.
  • Strong communication skills with team members, site leadership, and internal and external customers.
  • Organizational skills and attention to detail and accuracy.
  • Ability to multitask in a fast-paced environment.
  • Basic computer skills, with an emphasis on Microsoft Office.
  • Experience operating industrial forklift equipment.
  • Ability to work irregular hours and on-call, including days, evenings, weekends, and holidays, as needed.

Nice To Haves

  • Experience using an RF-based WMS system.
  • Experience with DOT regulations and telematics electronic ELD logs.

Responsibilities

  • Accurately receive, ship, and label products; pick products from inventoried locations; and pack orders for delivery to venues or other warehouses.
  • Perform basic quality-control procedures, present equipment appropriately, and maintain inventory control.
  • Prepare and process small-parcel and LTL shipments and shipments via the internal fleet.
  • Operate industrial powered forklifts, including sit-down forklifts, reach trucks, stock pickers, and powered pallet jacks.
  • Operate company vehicles to deliver and transport goods, and ensure timely and safe delivery to designated locations.
  • Conduct pre-trip and post-trip vehicle inspections to ensure safety and regulatory compliance.
  • Perform daily checklists on forklifts and other warehouse equipment.
  • Participate in safety-team initiatives and follow safety protocols and transportation regulations.
  • Clean and maintain a safe work area and maintain equipment as necessary.
  • Provide high standards of service while supporting operational efficiency and cohesive relationships with other departments.
  • Maintain working knowledge of equipment.
  • Follow applicable appearance guidelines and, when driving, traffic laws and vehicle-maintenance expectations.
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