Warehouse Driver Associate

FleetPride•Tampa, FL

About The Position

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. The Warehouse Driver Associate serves customers by phone and in person through sales of heavy-duty parts, matching customer needs with parts availability and supporting profitable sales. The work requires substantial knowledge of the products sold. The role also includes occasional customer deliveries and travel to customer locations to help identify parts. The employee may be asked by a supervisor to perform other duties or follow other instructions.

Requirements

  • High school diploma, GED, or high school equivalence certificate.
  • Intermediate to advanced knowledge of Windows, including Excel, Word, and Outlook.
  • At least 2 years of sales experience.
  • Valid driver's license with a clean driving record.
  • OSHA-approved steel-toed safety shoes are required from the first day of work.

Nice To Haves

  • Experience selling heavy-duty automotive parts.

Responsibilities

  • Help identify and obtain heavy-duty parts requested by customers by phone or in person, and suggest related parts to provide complete service.
  • Locate and obtain ordered parts from the central warehouse or branch.
  • Determine customer sale prices according to company procedures.
  • Handle warranty or defective parts according to company procedures.
  • Write up approved charge sales according to company procedures.
  • Special-order parts on an emergency basis when necessary and appropriate.
  • Process approved customer credits for returned merchandise.
  • Maintain confidentiality of pricing lists and structures as required by company procedures.
  • Answer customer questions about products, prices, availability, and product features.
  • Provide customers with product catalogs.
  • Use non-selling and non-servicing time to study catalogs and review price sheets, bulletins, and product changes, additions, and deletions.
  • Keep the counter parts area clean and orderly and ensure display areas encourage sales.
  • Keep product catalogs current by discarding old catalogs and replacing them with new ones.
  • Deliver orders to customers on an infrequently assigned basis for parts delivery accounts.
  • Travel to customer locations to assist with parts identification.
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