Dir, Warehouse

PFG | Performance Good Group

10d

About The Position

The Warehouse Director directs all warehouse operations, including shipping and receiving, and controls warehouse functions to ensure the accurate and timely flow of product. The position is also expected to function as a team member within the department and organization and perform duties as assigned to best serve the company. The director supervises associates, overseeing staffing, training, coaching, performance management, and problem resolution. The role promotes safety, coordinates warehouse workload and truck loading and unloading, monitors inventory and stock status, and ensures customers are informed about shortages and available substitutes. It also oversees maintenance and repair of the building and equipment and ensures staff comply with standardized operating procedures, company policies, and standards.

Requirements

High school diploma or equivalent.
4–6 years of warehouse experience, including in-depth knowledge of all warehouse phases within the foodservice industry.
Supervisory experience.

Nice To Haves

Bachelor’s degree in business management, logistics, or a related area.
6–10 years of warehouse experience, including in-depth knowledge of all warehouse phases within the foodservice industry.
Management experience.

Responsibilities

Direct warehouse operations, including shipping and receiving, to ensure an accurate and timely flow of product.
Supervise associates, including staffing, training, coaching, performance management, and problem resolution; support associate development and ongoing evaluation.
Promote safety through current and additional safety programs, safety meetings, appropriate footwear and clothing, and discussion of workers’ compensation costs.
Oversee workload scheduling and product delivery within the warehouse to ensure trucks are loaded and unloaded accurately and on time.
Review stock status reports and coordinate with inventory staff to maintain accurate inventory counts and sufficient stock for customer needs.
Communicate low-stock items, seasonal fluctuations, and customer promotions.
Coordinate with inventory staff to return obsolete products to vendors or sell them to other distributors as needed.
Supervise personnel responsible for building and equipment maintenance and repair.
Ensure customers are notified of stock shortages by providing information about shortages and substitutes to Customer Service Representatives, the Warehouse Shift Supervisor, and the Operations Manager, and by recording the information.
Maintain knowledge of standardized operating procedures and ensure department staff comply with them.
Perform other assigned duties and comply with company policies and standards.