Dir, Laboratory

Orlando Health•Ocoee, FL

11h

About The Position

The Director of Laboratory is responsible for supervising laboratory activities and department operations at the Health Central inpatient, outpatient, and nearby freestanding facilities. The role ensures laboratory services meet demand while supporting Orlando Health’s financial and operational plans. The position oversees operational and technical policies, resource utilization, financial performance, service standards, regulatory and accrediting compliance, point-of-care testing, personnel management, scheduling, and performance management. It works with other Orlando Health Laboratory teams to maintain consistent policies and procedures and collaborates with pathologists, medical staff, laboratory employees, department managers, customers, and Purchasing. The director also supports quality and process-improvement efforts and oversees safety and infection-control practices.

Requirements

Bachelor’s degree in Clinical Laboratory, Chemical Science, or Biological Science.
Successful completion of a Clinical Laboratory training program.
Computer knowledge, including Laboratory Information Systems (LIS), Hospital Information Systems (HIS), and personal computers.
Five years of Clinical Laboratory experience, including one year of supervisory experience.
Current Florida license as a Supervisor in the specialty or specialties required by the laboratory section.
Certification by a professional laboratory-certifying agency, such as the American Society of Clinical Pathologists (ASCP), or eligibility for certification.

Nice To Haves

At least one year of director or manager experience.
Hands-on generalist skills in multiple laboratory areas, such as chemistry, hematology, urinalysis, serology, microbiology, immunology, and blood banking, with the ability to troubleshoot tests across more than one discipline.

Responsibilities

Implement operational and technical policies and procedures for resource utilization, financial performance, service standards, and regulatory and accrediting compliance.
Provide input on operational goals.
Direct cost-effective use of personnel and supply inventory to meet or exceed financial critical success factors.
Review customer service and financial budgetary constraints.
Oversee the Point-of-Care testing program to ensure compliance.
Manage personnel functions, including hiring, work assignments, coaching plans, counseling, and disciplinary actions, in accordance with Orlando Health Human Resources guidelines and policies.
Coach team members and oversee scheduling.
Ensure the performance management program is implemented and maintained, including coaching plans, competencies, and results sharing.
Coordinate with other Orlando Health Laboratory teams to maintain consistency in technical, operational, and administrative policies and procedures.
Adhere to Orlando Health policies, procedures, value statements, Commitment to Excellence standards, Code of Conduct standards, and the Compliance Program.
Maintain reasonably regular and punctual attendance and comply with Orlando Health policies and procedures.
Interact regularly with pathologists, medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services.
Work with the Purchasing department on vendor contract negotiations and cost-containment measures.
Use process-improvement indicators, benchmarks, customer requirements, and team input to implement quality-service and team-relationship critical success factors.
Participate in interdepartmental and intradepartmental process-improvement activities.
Practice and oversee safety and infection-control practices.
Perform other duties as assigned.