Warehouse Department Lead

MCC•Knoxville, TN

About The Position

The Warehouse Department Lead is the primary point of contact for incoming and outgoing drivers and handles shipment documentation, scheduling, and communications. The role verifies and records incoming and outgoing shipments, unloads received shipments, and prepares items for shipment. It also coordinates with Customer Service and other departments and ensures shipping and receiving activities follow established specifications and facility safety procedures.

Requirements

  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to operate a forklift and pallet jack.
  • Ability to read and interpret documents accurately, write routine reports and correspondence, and speak effectively with customers and associates.
  • Ability to calculate figures using addition, subtraction, multiplication, and division, and apply basic algebra concepts.
  • Ability to follow written, oral, or diagrammed instructions using common-sense understanding, and deal with problems involving several concrete variables in standardized situations.
  • Ability to stand, use hands and fingers, reach, walk, and occasionally climb or balance, stoop, kneel, crouch, or crawl.
  • Ability to regularly lift or move up to 25 pounds, frequently up to 45 pounds, and occasionally up to 50 pounds.
  • Vision abilities including close, distance, peripheral vision, and ability to adjust focus.

Responsibilities

  • Pull customer orders and prepare related shipping documents accurately and promptly.
  • Prepare skids or pallets for shipping and stretch-wrap completed skids.
  • Unload raw materials from trucks in a timely manner.
  • Unpack and examine incoming shipments, reject damaged items, record shortages, and correspond with shippers to resolve damages and shortages.
  • Route items to departments.
  • Scan material into the computer system using a scan gun and load tags.
  • Operate a forklift or hand truck to move shipments between shipping and receiving platforms, storage, and work areas.
  • Compare identifying information and count, weigh, or measure incoming and outgoing items against bills of lading, invoices, orders, or other records.
  • Prepare and route incoming and outgoing articles for shipment to their final destinations or placement in FDC inventory, following established specifications.
  • Determine shipping methods and schedule freight carriers for pickups.
  • Complete shipment manifest paperwork and maintain schedules and accurate, error-free paperwork.
  • Coordinate activities with the Customer Service department.
  • Affix shipping labels to packed cartons.
  • Pick inventory items released for shipment from Work in Progress and Inventory.
  • Maintain inventory of shipping materials and supplies.
  • Assist with equipment adjustments and preventative maintenance to support optimal operation.
  • Ensure compliance with facility safety policies and procedures.
  • Treat associates respectfully and professionally while maintaining the company code of ethics.
  • Participate in special projects and perform other duties as assigned.

Benefits

  • Competitive compensation based on experience.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Disability insurance.
  • Life insurance.
  • 401(k).
  • Paid holidays: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas Day.
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