Warehouse Customer Pickup / Loadout (Night Shift Mon - Fri 12 PM - 8:30 PM)

Nellis Auction•Las Vegas, NV

12h•Onsite

About The Position

Nellis Auction is hiring a Warehouse Customer Pickup / Loadout associate to support customer experience and warehouse operations. The role is the frontline point of contact for customers picking up purchases, handling greetings, appointment management, customer concerns, order verification, and safe, efficient loading. Associates use handheld scanners or mobile devices to locate and confirm inventory, maintain organized merchandise racks and consolidation areas, and coordinate with the Customer Experience team to ensure pickups are timely and smooth. The position also includes other warehouse duties as assigned, adherence to company procedures and safety guidelines, and safe operation of warehouse equipment. Associates are expected to meet daily performance goals and demonstrate a dependable, solutions-first approach consistent with Nellis Auction’s values of Trust, Results, Transparency, Pride, and Fun. The schedule is Monday through Friday. The posting gives two different shift times: the title says 12:00 PM–8:30 PM, while the Schedule section says 1:00 PM–9:30 PM. This active, on-your-feet role is performed indoors and outdoors in varying weather and seasonal temperature extremes. It involves extensive walking, standing for shifts of 10 to 12 hours, and regular bending, squatting, reaching, and pulling. Associates regularly lift, carry, and load items weighing up to 50 pounds and assist with team lifts for heavier items.

Requirements

One to two years of warehouse or customer-facing work experience.
Strong communication skills and a genuinely positive attitude.
Self-motivated, detail-oriented, and dependable, with excellent punctuality and attendance.
Basic computer and data entry skills.
Comfort working indoors and outdoors in varying weather conditions and seasonal temperature extremes.
Ability to walk extensively, approximately 30,000–40,000 steps per day, and stand and walk during shifts of 10 to 12 hours.
Ability to regularly lift, carry, and load items weighing up to 50 pounds and assist with team lifts for heavier items.
Ability to bend, squat, reach, and pull regularly.
Vision capabilities needed for order verification and safe loading, including close, distance, color, and peripheral vision, and depth perception.

Nice To Haves

Two or more years of customer service experience is preferred.
Bilingual candidates are strongly encouraged to apply.

Responsibilities

Greet customers professionally and positively when they arrive to pick up items.
Schedule and manage pickup appointments as needed.
Process refunds and resolve customer concerns quickly and courteously.
Serve as the primary point of contact for customers retrieving their items.
Safely and efficiently load purchased merchandise into customer vehicles.
Verify outgoing orders for accuracy before release.
Use handheld scanners or mobile devices to locate and confirm inventory.
Maintain organized merchandise racks and consolidation areas.
Coordinate with the Customer Experience team to ensure timely, smooth pickups.
Assist with additional warehouse duties as directed by management.
Follow company procedures and safety guidelines, and operate warehouse equipment safely and effectively.
Meet daily performance goals and demonstrate the company’s core values in customer and team interactions.