Warehouse Customer Loadout

American Furniture Warehouse

8d • Onsite

About The Position

The Customer Loadout Associate safely and efficiently loads and unloads merchandise for customers while providing excellent customer service. The role supports profitable sales and supply-chain efforts by helping deliver customers’ merchandise when they want it. The position involves preparing sold merchandise for loadout, securing merchandise in customer vehicles, and assisting other departments when business permits. All training is provided by AFW.

The role is physically demanding and requires working in a warehouse environment, including maneuvering merchandise and standing or moving for extended periods. Candidates must pass a pre-employment drug screen and background check upon receiving a job offer. The posting states a starting rate of $17.50 per hour, with a $1 per hour afternoon premium and a $2 per hour weekend premium, and says employees are paid every Friday.

Requirements

• Ability to safely operate a company-approved safety knife.
• Ability to adhere to AFW asset protection policies and identify and prevent fraud.
• Knowledge of and ability to perform proper lifting and team-lifting techniques.
• Ability to operate and use a hand truck.
• Ability to maintain a clean and professional appearance.
• Ability to manually manipulate furniture and merchandise to and from trucks, racking, containers, forklifts, and vehicles.
• Ability to greet customers promptly and professionally.
• Ability to work with an RF scanner and identify and read reports, tickets, and UPC labels.
• Initiative to work in a physically demanding, fast-paced environment for an extended period.
• Ability to work a flexible schedule covering all shifts, holidays, and weekends.
• Ability to maneuver in confined and sometimes congested areas.
• Ability to stand, walk, stoop, and bend for 8 hours or more daily; use arms, hands, fingers, eyes, legs, and back constantly; and lift, lower, push, and pull merchandise up to 100 pounds frequently and handle or manipulate up to 250 pounds frequently.
• Ability to lift, grip, bend, kneel, stoop, and move merchandise for 8 hours or more daily.
• Must pass a pre-employment drug screen and background check upon receiving a job offer.

Responsibilities

• Safely and efficiently load and unload merchandise for customers while providing professional customer service.
• Wrap, load, and secure merchandise in customers’ vehicles without damaging the merchandise or vehicle.
• Confirm customers receive the correct merchandise.
• Inspect AFW rental vehicles and complete the appropriate paperwork.
• Uncrate and re-crate merchandise for inspection when requested.
• Use an RF scanner and identify and read reports, tickets, and UPC labels.
• Safely and efficiently remove sold merchandise from the show floor and prepare it for loadout.
• Promote awareness of and adhere to AFW safety policies and procedures.
• Assist other departments when business permits.
• Communicate effectively with team members and supervisors.

Benefits

• 70 hours of sick pay annually.
• 40–80 hours of vacation annually.
• Two personal days each year.
• Company-provided training and leadership development tracks for promotion opportunities.
• Gym facilities in most work locations.
• Excellent benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed