Warehouse & Counter Sales Associate (full-time)

QC Supply • Washington, IA

5d • Hybrid

About The Position

Are you someone who thrives in a fast-paced environment and loves to keep things organized? Imagine a role where you can flex both your physical abilities and your keen eye for details. As a Full-Time Warehouse & Counter Sales Associate at QC Supply in Washington, IA, you'll be right in the heart of the action, ensuring that everything is in its rightful place and ready for shipment, as well as providing excellent customer service. From picking to packing and shipping, you'll be an essential part of our team, making sure orders are accurate and delivered on time, while also flexing to support walk-in customers as needed in our showroom. If you're ready to take on a dynamic role that keeps you on your toes, this position is perfect for you. Your role as a Warehouse & Counter sales associate As a Warehouse & Counter Sales Associate at QC Supply in Washington, IA, you'll be the master of all things inventory. From the moment products arrive at our facility to the final billing to our customers, you'll be the wizard behind the curtain making sure everything runs smoothly. Your days will be filled with the thrill of picking items, expertly packing them up, and ensuring they reach their destinations safe and sound through the shipping process. You will also engage our customers both in-store and over the phone to ensure they receive outstanding customer service and sales support. If you're someone who loves to see processes through from start to finish and enjoys the satisfaction of a job well done, this role is tailor-made for you. Join our energetic team and be a crucial part of our forward-thinking approach to branch operations.

Requirements

• High School Diploma or Equivalent.
• Ability to read and understand basic English.
• Ability to function in a fast-paced customer driven environment.
• Ability to lift up to 50 pounds unassisted.
• The Warehouse & Counter Sales Associate will possess strong computer, organizational and written communication skills.
• Sales and customer service skills along with a high attention to detail are essential both in-person and via phone.
• Ability to work a minimum of 40 hours a week with occasional overtime
• Valid driver's license and ability to drive a company vehicle if needed

Nice To Haves

• Experience in a warehouse or distribution setting
• Forklift certification
• Knowledge in the agriculture industry, as well as parts and equipment used, and strives to continually upgrade industry, parts and equipment knowledge
• Experience working within a warehouse and distribution environment
• Experience utilizing portable technology within a warehouse environment
• Understanding of inventory control concepts
• Forklift certification and experience with stand-up and sit-down lifts
• Previous customer service experience is strongly preferred
• Ability to identify and resolve problems in a timely manner
• Responds promptly to customer needs
• Ability to multitask, prioritize and manage time effectively
• Familiar with Microsoft Office products
• Oral Communication - Speaks clearly and persuasively in positive or negative situations
• Teamwork - Balances team and individual responsibilities
• Ethics - Treats people with respect; Upholds organizational values
• Organizational Support - Follows policies and procedures
• Safety and Security - Observes safety and security procedures
• Adaptability - Adapts to changes in the work environment

Responsibilities

• Verification of inbound product and entry of receipt information in the inventory management system.
• Staging and put away of inbound materials into warehouse bin location utilizing the inventory management system.
• Accurate picking/ packing and shipping of product to Customers/ QC Sites and Vendor Partners.
• Aid in transfer into and stocking of the QC Supply on site retail space.
• Assist with inventory management, including shelving products and performing cycle counts and physical inventories within the Facility.
• Maintain the inventory levels to assure that there are adequate quantities on hand of all stock.
• Maintain a positive attitude and contribute to an environment of teamwork and collaboration.
• General housekeeping and sanitation of warehouse and retail workspaces. Always keeping facility neat and clean.
• Work with QC Supply retail customers as needed, both in-store and over the phone, to understand their needs.
• Educate new customers on new products and special promotions as well as promote QC Supply products.
• Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems.
• Demonstrate a willingness to perform any daily task as assigned.

Benefits

• Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance
• Flex Spending Account
• Health Savings Account
• paid time off (PTO)
• paid holidays
• 401k match available after eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED