Warehouse & Counter Sales Associate (full-time)

QC Supply•Washington, IA

8d•Onsite

About The Position

QC Supply is seeking a Full-Time Warehouse & Counter Sales Associate in Washington, IA. This role is ideal for individuals who thrive in fast-paced environments, enjoy organization, and can utilize both physical abilities and attention to detail. The associate will be responsible for inventory management, including picking, packing, and shipping orders, as well as providing customer service and sales support to walk-in customers in the showroom and over the phone. The position involves ensuring order accuracy and timely delivery, managing inventory levels, and maintaining a clean and organized workspace. QC Supply, founded in 1982, has grown from a small-town operation to a nationwide distributor and eCommerce platform, committed to supporting the future of farming.

Requirements

High School Diploma or Equivalent.
Ability to read and understand basic English.
Ability to function in a fast-paced customer driven environment.
Ability to lift up to 50 pounds unassisted.
Strong computer, organizational and written communication skills.
Sales and customer service skills along with a high attention to detail are essential both in-person and via phone.
Ability to work a minimum of 40 hours a week with occasional overtime.
Valid driver's license and ability to drive a company vehicle if needed.

Nice To Haves

Knowledge in the agriculture industry, as well as parts and equipment used, and strives to continually upgrade industry, parts and equipment knowledge
Experience working within a warehouse and distribution environment
Experience utilizing portable technology within a warehouse environment
Understanding of inventory control concepts
Forklift certification and experience with stand-up and sit-down lifts
Previous customer service experience is strongly preferred
Ability to identify and resolve problems in a timely manner
Responds promptly to customer needs
Ability to multitask, prioritize and manage time effectively
Familiar with Microsoft Office products
Oral Communication - Speaks clearly and persuasively in positive or negative situations
Teamwork - Balances team and individual responsibilities
Ethics - Treats people with respect; Upholds organizational values
Organizational Support - Follows policies and procedures
Safety and Security - Observes safety and security procedures
Adaptability - Adapts to changes in the work environment

Responsibilities

Verification of inbound product and entry of receipt information in the inventory management system.
Staging and put away of inbound materials into warehouse bin location utilizing the inventory management system.
Accurate picking/ packing and shipping of product to Customers/ QC Sites and Vendor Partners.
Aid in transfer into and stocking of the QC Supply on site retail space.
Assist with inventory management, including shelving products and performing cycle counts and physical inventories within the Facility.
Maintain the inventory levels to assure that there are adequate quantities on hand of all stock.
Maintain a positive attitude and contribute to an environment of teamwork and collaboration.
General housekeeping and sanitation of warehouse and retail workspaces. Always keeping facility neat and clean.
Work with QC Supply retail customers as needed, both in-store and over the phone, to understand their needs.
Educate new customers on new products and special promotions as well as promote QC Supply products.
Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems.
Demonstrate a willingness to perform any daily task as assigned.