Counter Sales/Warehouse Associate

Industrial Finishes•Medford, OR

21h•Onsite

About The Position

Join Our Dynamic Team as a part-time Counter Sales/Warehouse Associate in Medford, OR - Where Integrity, Collaboration, and Professional Growth Thrive! We're committed to creating a supportive work environment that promotes WORK-LIFE BALANCE. Position Overview The Counter Sales/Warehouse Associate is responsible for handling counter sales, providing product expertise and technical support to customers, including MSDS sheets and hazard information. They assist with customer orders via phone, email, or in person, resolve complaints, process credits, billing, and quotes. Warehouse duties include receiving and stocking inventory, shipping products, organizing the warehouse, conducting cycle counts, maintaining the warehouse, and performing vehicle maintenance. The associate will also operate a forklift, move stock, write and receive invoices to fulfill customer orders, and handle hazardous spills safely. This position also includes occasional delivery driving duties. Forklift certification and proper lifting techniques are required. Team Environment Join a team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit. At Industrial Finishes, you'll be part of a dynamic team that works together to achieve great results!

Requirements

High school diploma or GED
Experience in an automotive paint store and customer service a plus.
Strong interpersonal, communication, and problem-solving skills are essential.
Ability to handle customer interactions professionally and maintain confidentiality.
Good command of written and spoken English is required.
Candidates must align with the company's mission.
Physical stamina is needed for standing, lifting up to 50 lbs, and performing repetitive tasks.
Must have a clean driving record.
Forklift certification and proper lifting techniques are required.

Nice To Haves

Experience in an automotive paint store
Customer service experience
Warehouse experience is preferred

Responsibilities

Assist with counter sales and provide product expertise, answering customer questions regarding product features, pricing, and availability.
Process sales orders via phone, email, or in person, and mix or tint paint as needed.
Handle customer complaints or issues professionally, escalating unresolved grievances to management.
Maintain warehouse inventory, ensuring proper stock rotation and organization, and assist with warehouse duties, including receiving freight and shipping.
Perform inventory cycle counts and support warehouse organization, including moving stock and operating a forklift.
Write and receive invoices to fulfill customer orders, ensuring accuracy and timeliness.
Promote a safe work environment, adhering to safety protocols, handling hazardous spills, and maintaining equipment.
Handle hazardous spills safely.
Perform vehicle maintenance.
Operate a forklift.
Move stock.
Write and receive invoices to fulfill customer orders.
Occasional delivery driving duties.