Warehouse Coordinator

The Vitamin Shoppe•Ashland, VA

4d•Onsite

About The Position

The Warehouse Coordinator is responsible for the performance of the assigned Distribution Center department to ensure compliance with company policies and procedures, continual process improvement, and providing analytical support, conducting root-cause analysis, and owning the update and maintenance of reports pertinent to the needs of the department they report to. They ensure the strategic needs of the department and broader business are met through cross-functional interaction and partnerships with Distribution Center business partners. This role is based in our Ashland, Virginia Distribution Center. The schedule for the role is Friday, Saturday, Sunday – 7:00am – 7:30pm. (Plus OT). The company offers competitive pay, consistent schedules, advancement opportunities, and benefits that support your overall well-being. Whether you're starting your career or looking for your next opportunity, you'll receive the training, support, and resources needed to succeed in our temperature-controlled distribution center.

Requirements

High School Diploma, GED or equivalent combination of intellectual instruction and work experience.
Intermediate to advanced knowledge of Microsoft Office (i.e., Excel, Word, Access, etc)
DC experience required.
Ability to read and interpret documents and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or associates within the organization across vertical and horizontal lines
Ability to multi-task with extreme attention to detail

Nice To Haves

Some college course work preferred but not required.
Customer Service experience a plus.

Responsibilities

Coordinate the maintenance of communications that support the business needs.
Research, communicate, and resolve issues.
Responsible for effective and timely communication with DC management (to include DC Leads), as well as the Customer Support Team. Communication is done via phone, email, and in person.
Responsible for daily reporting of department activities to the wider business. Ensure reports are accurate and detailed.
Maintain and respond to email correspondence with VADC’s internal and external customers in a timely manner.
Perform detail-oriented work to track, capture, enter and report information in databases and spreadsheets.
Organize large amounts of incoming documents and information.
Maintain accurate and organized filing and tracking systems to store historical information related to the department.
Coordinate the process to prepare and maintain reports and spreadsheets that support strategic business decisions.
Responsible for the timely preparation of documents such as: Department-specific reports, Shift hand-off reporting.
Coordinate and participate in department projects.
Collaborate with internal business partners and Customer Service teams as needed to resolve outstanding receiving issues and inventory discrepancies.
Evaluate all project deliverables for content and quality.
Identify roadblocks that may impact deliverable dates and recommend alternative solutions.
Be comfortable working in a multicultural environment.
The Exceptions Coordinator will deal with highly confidential information on a daily basis and must use good judgment.
Other duties as assigned.