Warehouse Coordinator
About The Position
The Coordinator is responsible for maintaining ownership of all service-related metrics, ensuring performance targets are met while continuously seeking opportunities for improvement. The position also leads the investigation of invoice adjustments, conducting root cause analyses to identify process gaps, implement corrective actions, and prevent recurring issues. Through data-driven decision-making, cross-functional partnership, and a relentless focus on service excellence, the Service Coordinator helps drive operational efficiency, customer satisfaction, and overall business results.
Requirements
- A high school diploma or equivalent (GED) is required
- 1+ years experience with Warehouse Management Systems and computer work
- 1+ years experience in Warehouse/Logistics and general supply chain knowledge
- Understanding of dashboard reporting tools
- Strong Microsoft Office Skills: PowerPoint, Excel, Word
- Intellectual curiosity and comfort receiving/providing feedback to others.
Responsibilities
- Effective collaboration and communication with other roles in the DCs and Region to drive service results.
- Leverage available tools and reports to understand the performance and opportunities at the DC and act to proactively address challenges.
- Investigate invoice adjustments to determine the root cause.
- Accountability for all Service Metrics.
Benefits
- Paid parental leave
- Vacation
- Sick
- Bereavement
- Medical
- Dental
- Vision
- Disability
- Health
- Dependent Care Reimbursement Accounts
- Employee Assistance Program (EAP)
- Insurance (Accident, Group Legal, Life)
- Defined Contribution Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
