Warehouse Clerk

Medline•Katy, TX

About The Position

The Warehouse Clerk provides internal and external administrative and customer support in the branch. The role supports branch operations through phone and email communications, documentation processing, yard-flow coordination, appointment scheduling, work assignments, and department support. The position also involves creating labels, problem tickets, load sheets, and ASNs, and meeting company expectations for accuracy, performance, and attendance.

Requirements

  • High school diploma or equivalent.
  • Intermediate to advanced knowledge of MS Office, including Word, Excel, and Outlook.
  • Proficient in reading, writing, and speaking English.
  • Excellent organizational and time-management skills.
  • Ability to answer phones and respond rapidly to emails.
  • Ability to work independently and in a diverse work environment.
  • Demonstrated ability to provide excellent customer service.
  • Ability to move product, supplies, and boxes up to and over 75 pounds repetitively.

Nice To Haves

  • Previous SAP and Catalyst experience.
  • Familiarity with transportation.

Responsibilities

  • Provide phone support for inbound calls and field calls as necessary, and communicate via email.
  • Complete necessary documentation and process it as needed.
  • Maintain proper flow of the yard.
  • Schedule appointments as necessary.
  • Schedule and administer work assignments.
  • Serve as the point of contact for the respective department.
  • Print labels and create problem tickets.
  • Create load sheets and/or ASNs.
  • Meet company expectations for accuracy, performance, and attendance.
  • Complete other duties as assigned.

Benefits

  • Continuing education and training.
  • Health insurance for employees working an average of 30 or more hours per week.
  • Life and disability benefits for employees working an average of 30 or more hours per week.
  • 401(k) contributions.
  • Paid time off.
  • Access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp for employees working less than 30 hours per week.
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