Distribution - Warehouse Clerk

Alliance Laundry System•Millcreek, UT

2d•Onsite

About The Position

The Warehouse Clerk prepares loads for shipment, loads and unloads carriers, validates incoming and outgoing shipment counts against bills of lading, and coordinates warehouse activities with the purchasing department. The position follows Alliance Laundry Systems quality standards, policies, and procedures and provides courteous service to employees and suppliers. Core duties include opening and securing the warehouse, preparing and staging shipments, operating warehouse equipment safely, maintaining equipment and parts inventory, keeping the warehouse orderly, communicating escalations to the Manager, and contributing to process improvements. The Warehouse Clerk II role adds system entry and verification of receipts, shipments, and invoices; coordination and tracking of installation requests; and end-of-day batch and paperwork processing. The Clerk II also serves as backup to the Warehouse Clerk I.

Requirements

High school diploma or equivalent.
Experience operating a forklift and pallet jack; a valid state motor vehicle operator's permit for forklift operation might be required.
Valid driver's license.
Clean Motor Vehicle Record.
Ability to read and understand packaging, shipping documents, and safety guidelines.
Strong organizational skills and attention to detail, with the ability to manage workloads and multiple projects and meet deadlines.
Excellent written, verbal, and interpersonal communication skills, including the ability to communicate professionally across all levels of the organization.
Ability to navigate ambiguity and change.
Strong work ethic, initiative, and a proactive approach.
Ability to sit for extended periods, stand, use manual dexterity, stoop, and bend.
Ability to frequently lift, carry, push, and pull up to 50 pounds; assistive devices are provided for heavier items.
Ability to talk and hear, manipulate objects or controls, perform computer-based work while sitting, and use close vision and adjust focus.

Nice To Haves

For Warehouse Clerk I: 6 months to 1 year of work experience in a parts department; equivalent combinations of education, training, and experience will be considered.
For Warehouse Clerk II: 2 or more years of work experience in a parts department; equivalent combinations of education, training, and experience will be considered.
Experience in telephone and email/ticketing-system-based customer support.
Proficiency with MS Outlook, Word, and Excel.

Responsibilities

Provide prompt and courteous customer service to employees and suppliers.
Perform daily warehouse opening and closing duties and secure the building at the end of the shift.
Handle shipments by loading and unloading carriers, tracking orders, pulling and preparing loads in advance, and staging equipment for shipping.
Assist with loading and unloading trucks and trailers and prepare them for equipment and parts delivery.
Operate forklifts, pallet jacks, and other equipment safely; follow safety and security procedures and spot for forklift drivers to keep people out of fall-danger zones.
Maintain inventory levels of current and incoming equipment and parts, allocate in-stock items as applicable, and notify the Manager or Warehouse Manager of arrivals.
Maintain a clean and orderly warehouse, including sweeping floors and emptying rolling dumpsters.
Communicate escalations effectively to the Manager.
Contribute to best practices and process improvements.
Perform other related duties and interdepartmental projects as required.
For Warehouse Clerk II: Record and update receipts and shipments in Sage x3; receive small shipments such as FedEx and UPS deliveries and verify products against purchase orders.
For Warehouse Clerk II: Complete invoices for daily outgoing shipments and verify vendors' or clients' shipment invoices.
For Warehouse Clerk II: Submit installation requests to appropriate installers and maintain installation logs.
For Warehouse Clerk II: Verify installation invoices are submitted to the accounting department.
For Warehouse Clerk II: Ensure batches are closed and distribute end-of-day paperwork to appropriate departments.
For Warehouse Clerk II: Serve as backup to the Warehouse Clerk I.