Warehouse Associate (Part-Time)

Southern States Cooperative•Hodgenville, KY

About The Position

Performs a variety of retail operations functions to ensure sales readiness and customer support at Southern States Cooperative, Inc. service and cooperative locations. Duties vary by location and generally include receiving merchandise and maintaining warehouse inventory, stocking shelves and supporting merchandising, maintaining showroom appearance, filling customer orders and assisting with loading, and performing general facility maintenance. The role also includes operating forklifts and other industrial equipment and providing excellent customer service. The associate communicates regularly with store leadership about daily assignments and matters affecting operations, supports customers, receives and verifies deliveries, moves and stores merchandise, replenishes and recovers showroom stock, and helps maintain inventory and store security. The position may also involve delivering merchandise to customer locations, filling propane cylinders, inspecting equipment, and maintaining the warehouse, showroom, and outdoor areas. Work is performed primarily in a warehouse, with duties in a retail showroom and occasionally outdoors. Schedules vary by location; extended hours or alternate schedules may be required, including during peak seasons.

Requirements

  • High school diploma or GED.
  • Able to learn and effectively operate a forklift, front-end loader, pallet jack, skid loader, and/or other industrial equipment.
  • Able to learn, understand, and follow safety, quality-control, and operating procedures at all times.
  • Able to identify and locate merchandise accurately using labels, barcodes, reports, and other documentation or tracking methods.
  • Able to follow written, oral, or diagram-based instructions using logic and understanding.
  • Able to perform basic arithmetic, including calculating percentages using whole numbers, common fractions, and decimals.
  • Able to communicate effectively with customers.
  • Attention to detail.
  • Able to speak, read, and write English proficiently.
  • Able to complete paperwork legibly, in an organized manner, and on time.
  • Able to work in a fast-paced team environment.
  • Able to work extended hours to meet business demands, especially during peak seasons.
  • Able to report to work on time and in adverse weather conditions.
  • Able to perform the physical activities described, including standing and walking for extended periods, balancing, bending, stacking, reaching, twisting, operating equipment, and lifting or carrying loads of varying weights.
  • Able to hear equipment sounds, warehouse pages, co-workers, and radio communications; speak with co-workers regarding production and safety; and meet the specified vision requirements.

Nice To Haves

  • Previous warehouse experience handling inventory and operating industrial equipment, including a forklift, front-end loader, pallet jack, and/or skid loader.
  • Customer-focused communication skills.
  • Familiarity with the agricultural industry.
  • Previous Southern States work experience.

Responsibilities

  • Communicate regularly with store leadership about assignments, receiving and inventory, customer orders, showroom appearance, maintenance, safety, loss prevention, and other operational matters.
  • Provide prompt, courteous customer support by helping fill orders, access and lift products, and load merchandise into vehicles; verify invoices and quantities and secure loads.
  • Receive deliveries, unload merchandise using appropriate equipment or manual lifting, compare deliveries with purchase orders and shipping documents, inspect for damage or defects, and promptly report issues.
  • Move merchandise safely throughout the warehouse, put away full pallets, store merchandise in designated locations, and sort mixed pallets for storage or showroom replenishment.
  • Replenish and recover showroom merchandise, keeping shelves and displays organized, faced, and accessible to customers.
  • Reconfigure shelving, build endcaps, assist with merchandise displays, and interpret plan-o-grams.
  • Deliver bulk and/or packaged merchandise to customer locations using SSC vehicles.
  • Fill propane cylinders and operate propane-related equipment according to procedures, safety protocols, training, and licensing requirements.
  • Assist facility team members with physical inventory.
  • Monitor entrances and exits to support store security and safety, follow receipt or proof-of-payment procedures, and escalate potential security concerns.
  • Inspect forklifts and other industrial equipment, report maintenance needs, and assist with equipment maintenance as needed.
  • Perform housekeeping and general facility maintenance, keeping warehouse, showroom, outdoor lot, and display areas neat and safe; clear aisles and walkways and perform other location-dependent maintenance such as lawn care, snow removal, and painting.
  • Follow safe work practices, use required PPE, operate equipment and vehicles according to company policy and government regulations, and comply with OSHA and company EHS standards and policies.
  • Perform other job functions as assigned.
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