Warehouse Associate - II WillCall

S&S Activewear•Lockport, IL

33d

About The Position

The Will Call Clerk assists customers with order pickup, including collecting cash payments, coordinating with Inventory and Shipping for order fulfillment, and answering customer questions while following company rules and procedures. The role includes looking up orders and printing receipts, processing cash and credit card transactions, organizing and preparing orders, and supporting warehouse operations. The position is full-time and non-exempt.

Requirements

Must be at least 18 years of age.
Ability to read and speak English.
Must have reliable transportation.
Ability to follow detailed instructions.
Ability to operate warehouse equipment and machinery.
Must be comfortable using electronic devices.
Ability to lift and carry up to 50 pounds occasionally, with or without reasonable accommodation.
Basic math skills, including counting, adding, and subtracting quickly and accurately.
Ability to identify colors, sizes, quantities, labels, and SKU information.
Must be flexible with changing start and departure times.
Ability to work overtime when needed.
Ability to work independently without close supervision.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Professionally greet and interact with Will Call customers.
Look up Will Call orders in company software when customers arrive and print customer receipts.
Process cash and credit card transactions and reconcile the cash balance at the end of the day.
Receive and organize customer orders and troubleshoot delayed orders as necessary.
Prepare, wrap, and load outbound pallets as necessary.
Remain professional and focused while working.
Safely operate warehouse equipment.
Follow directions from leadership.
Perform cleaning activities as required and maintain a safe, clean warehouse.
Maintain a positive attitude.
Perform additional responsibilities as assigned by management.