Warehouse Associate II

Niagara Water•Kansas City, MO

About The Position

The Warehouse Associate II is responsible for the quality and efficiency of trailer loading and unloading, including pallet handling. The role operates a forklift or works with a Laser Guided Vehicle (LGV) and its handling system. Responsibilities include inspecting outbound trailers, monitoring LGV activity where applicable, following procedures to maintain inventory accuracy, preparing loads for cross-country shipments and customer requirements, and maintaining a clean and safe work environment. The position receives and processes inbound orders in the Warehouse Management System (WMS), handles return merchandise authorizations, coordinates warehouse shipments with the Central Shipping Office (CSO), and reconciles Oracle EBS and WMS inventory records against physical counts. The role also supports production, shipping, inventory control, quality, and continuous improvement activities. Regular and predictable attendance is an essential function.

Requirements

Minimum of 2 years of experience in the field or a similar manufacturing environment; experience may include a combination of work experience and education.
Minimum of 2 years of experience in the position; experience may include a combination of work experience and education.
Minimum of 2 years of experience managing people or projects; experience may include a combination of work experience and education.
High school diploma.

Nice To Haves

4 years of experience in the field or a similar manufacturing environment; experience may include a combination of work experience and education.
4 years of experience working in the position; experience may include a combination of work experience and education.
4 years of experience managing people or projects; experience may include a combination of work experience and education.
Associate's degree.

Responsibilities

Receive and process inbound orders in the Warehouse Management System (WMS), including raw materials, pallets, ingredients, and internal transfers.
Follow standard operating procedures and regulatory and safety requirements for receiving.
Process Return Merchandise Authorizations (RMAs) accurately and efficiently.
At LGV sites, validate new SKUs in the WMS for proper storage and handling by Laser Guided Vehicles and clear blocked WMS locations.
Coordinate with the Central Shipping Office to support scheduled shipment flow in and out of the warehouse.
Compile inventory records by SKU, quantity, and sub-inventory; compare Oracle EBS and WMS records with physical counts, investigate and adjust errors, and report discrepancies.
Rebuild damaged pallets before restocking and consolidate finished-goods storage to maximize capacity.
Identify, report, and observe quality issues with finished goods and raw materials; correct product spills.
Pull pallets from production as needed and supply production with non-inventory items such as glue, bags, and labels.
Operate a forklift when needed and unload finished-goods and raw-material deliveries.
Facilitate information flow among logistics, production, and sales to support timely, accurate customer service.
Test and monitor resin and spring water.
Coordinate preload activities, including inspecting trailers and ensuring loads are completed on time.
Provide loading documents or bills of lading and truck seals as needed.
Maintain records and reports required for daily shipping and inventory control.
Participate in process improvement and cost-reduction efforts.
Maintain a clean, orderly, and safe warehouse.
Answer and make phone calls using proper etiquette; communicate with internal and external contacts to ensure timely truck loading and troubleshoot issues.
Coordinate with transportation and production or scheduling teams to keep shipments moving according to schedule.
Perform other tasks assigned by a manager or supervisor when they are not unreasonable or unsafe.

Benefits

Paid time off for holidays, sick time, and vacation time.
Paid parental and caregiver leaves.
Medical coverage, including virtual care options.
Dental insurance.
Vision insurance.
401(k) with company match.
Health Savings Account with company match.
Flexible Spending Accounts.
Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members.
Family-building benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and doula reimbursements.
Income protection, including life and AD&D, short- and long-term disability, critical illness, and accident plans.
Special discount programs, including pet plans, prepaid legal services, identity theft protection, car rental, and airport parking.
Tuition reimbursement, college savings plan, and scholarship opportunities.