Warehouse Associate - Full-Time

The Staff Pad•Indianapolis, IN

2d•Onsite

About The Position

The Warehouse Associate provides logistics and sales support at a family-owned distributor of low-voltage electronics in Indianapolis, Indiana. The primary responsibility is to consistently meet or exceed customer service standards and promptly communicate service variances to Branch Management. This is a full-time, non-exempt position scheduled Monday through Friday, 8:30 AM to 5:30 PM. The role supports shipping, receiving, inventory stocking, showroom merchandising, and general housekeeping. The Warehouse Associate prepares and verifies orders, receives and inspects products, enters information into company systems, maintains accurate inventory placement, and keeps the showroom and warehouse clean, organized, and safe. The position also involves operating applicable material-handling and packaging equipment, using office and business software, and completing required regulatory training, including Hazmat and forklift training.

Requirements

High school diploma or equivalent.
Strong oral and written communication skills.
Strong attention to detail and problem-solving ability.
Ability to work collaboratively and independently.
Commitment to accuracy and quality.
Ability to perform physical activities such as standing, walking, bending, reaching, and lifting.
Ability to safely handle and move materials weighing up to 70 pounds.
Physical and visual abilities necessary to perform the job duties.

Nice To Haves

One year of warehouse experience.
Knowledge of low-voltage products.
Basic knowledge of Microsoft Office Suite.

Responsibilities

Deliver exceptional service to internal and external customers while upholding company standards.
Maintain showroom and warehouse standards in accordance with safety and appearance guidelines.
Complete required regulatory training, including Hazmat and forklift training.
Communicate outcomes, discrepancies, safety concerns, and potential issues to Branch and Corporate Management.
Prepare and organize will-call and shipping orders, and store will-call orders properly.
Verify orders for accuracy and quality control.
Package products efficiently to minimize costs and prevent damage.
Enter shipping information accurately into the shipping system according to established guidelines.
Receive products from carriers and verify quantities.
Inspect products for visible damage and quality.
Enter products accurately into the ERP system following company guidelines.
Stock products in the warehouse and/or showroom using the product master list.
Rotate products to maintain proper inventory flow and follow guidelines for non-stock items.
Restock showroom shelves and displays daily, keeping products clean and presentable.
Front and face shelf products and rearrange products to accommodate new items and additional SKUs.
Ensure products and bin boxes are clearly labelled.
Use company inventory lists to ensure accurate merchandise placement.
Follow product placement guidelines and collaborate with Operations and Marketing to maintain consistent showroom appearance and messaging.
Keep the showroom presentable and free of hazards, and keep warehouse floors clean and the shipping area organized.
Operate forklifts, pallet jacks, packaging equipment, and related machinery as applicable.
Use standard office equipment, including computers, phones, and copiers, and utilize ERP, HCM, and Microsoft Office systems.
Perform additional duties and responsibilities as assigned.