Warehouse Associate - DC

FCX Performance•Portland, OR

About The Position

The Warehouse Associate performs warehouse and customer service duties to support Service Center performance and customer satisfaction. The role involves receiving and verifying materials, maintaining stock areas and inventory, preparing and pulling sales orders, and picking up and delivering orders. The associate interacts with customers at the Service Center and during deliveries, and works with the Service Center operations team to provide service, grow business with existing customers, develop new customers, and meet or exceed monthly sales goals.

Requirements

  • At least 1 year of proven customer service or warehouse experience, ideally in a distribution or parts counter environment.
  • Basic computer skills and accurate data-entry skills.
  • Math and mechanical aptitude, and basic reading skills.
  • Proper English grammar in written and verbal communication.
  • Ability to stand for extended periods, walk, bend, and regularly lift 50 pounds or more.
  • High school diploma or equivalent.

Nice To Haves

  • Knowledge of industrial distribution products.
  • Warehouse experience.
  • Ability to demonstrate teamwork, ambition, innovation, accuracy, integrity, and professionalism.
  • Desire and ability to quickly learn new processes and systems.
  • Ability to multitask, prioritize, and manage time effectively.

Responsibilities

  • Receive and verify incoming materials, maintain stock areas, prepare sales orders, pick up and deliver orders, and stock supplies.
  • Verify merchandise and ensure accuracy.
  • Work from daily schedules, work orders, and verbal and written instructions.
  • Use motor trucks, hand and mobile lift equipment, simple hand and power tools, weighing scales, and postage meters.
  • Operate a company vehicle to pick up and deliver orders, equipment, and mail as required.
  • Sort assignments and arrange the most efficient route.
  • Assist with counter and telephone sales, order pulling, and customer calls as needed.
  • Interact with customers and provide service and support at the Service Center and during deliveries.
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