Warehouse Lead

VANCE OUTDOORS INC•Heath, OH
•Onsite

About The Position

The Warehouse Associate Lead is primarily responsible for receiving incoming merchandise into inventory using a scanner and troubleshooting packing-list discrepancies. The role assists with planning, overseeing, and participating in warehouse operations; maintains safe, clean, and orderly stock and storage areas; and supports warehouse security, inventory accuracy, receiving, picking, packing, and shipping. The lead communicates with departments, vendors, and customers about information, issues, deliveries, and product availability, and records received items, quantities, and discrepancies in company software. This position directly supervises 5–10 employees in the assigned department. Supervisory duties include interviewing, hiring, training, planning and assigning work, directing employees, evaluating performance, recognizing and disciplining employees, and addressing complaints and problems. The role also provides work-related direction, helps train staff, coordinates warehouse cleanliness and product consolidation, and enforces safety, health, security, company policies, and procedures. Other duties may be assigned by management. The job is performed in a warehouse environment with usually moderate noise. Work involves standing, sitting, and walking; handling merchandise and packages; using a computer terminal; and participating in inventory counts. It may involve moving machinery, marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The role requires lifting, carrying, pushing, or pulling weights up to 100 pounds, along with bending, squatting, crawling, climbing, and reaching.

Requirements

  • High school diploma or GED, and one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using American money and units of weight, volume, and distance.
  • Ability to apply common-sense understanding to detailed but straightforward written or oral instructions and to address problems involving a few concrete variables in standardized situations.
  • Knowledge of Microsoft Suite, CRM software, point-of-service systems, and internet software.
  • Ability to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear; occasional walking, stooping, kneeling, crouching, or crawling is also required.
  • Ability to stand and walk for extended periods and to bend, squat, crawl, climb, and reach.
  • Ability to lift, carry, push, or pull medium weights up to 100 pounds.
  • Ability to work around moving machinery, marked changes in temperature and humidity, and dust, fumes, and gases.
  • Ability to use a computer terminal and participate in inventory counts.
  • Demonstrated problem-solving, customer-service, interpersonal, oral-communication, teamwork, leadership, delegation, people-management, planning, organization, quality, safety, adaptability, dependability, and professionalism competencies.

Responsibilities

  • Assist with planning, overseeing, and participating in warehouse operations.
  • Maintain stock in a safe, clean, and orderly condition and assist with warehouse security.
  • Communicate with departments, vendors, and others to exchange information, resolve issues, and coordinate activities.
  • Provide work-related direction and assist with employee training and daily performance.
  • Follow departmental guidelines, policies, procedures, objectives, quality-improvement practices, and safety requirements.
  • Monitor inventory levels and processes and track inventory discrepancies.
  • Receive products from vendors or other warehouses and assist with unloading trucks.
  • Verify inbound item quantities and product types against packing slips or invoices, and record discrepancies when identified.
  • Process items for relocation to storage areas and ensure they are tagged or labeled for the appropriate destination.
  • Enter received items, quantities, and discrepancies into company-provided software.
  • Communicate delivery status and product availability to internal departments and customers.
  • Coordinate staff efforts to maintain warehouse cleanliness and consolidate products.
  • Assist with picking, packing, and shipping orders.
  • Enforce safety, health, and security rules and adhere to company policies and procedures.
  • Directly supervise 5–10 employees, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
  • Perform other duties as assigned by management.
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