Warehouse Associate / Inside Sales Associate

POOLCORP • Panama City, FL

7d • $18 - $20 • Onsite

About The Position

The Warehouse Associate / Inside Sales Associate supports the team and our customers by accurately and safely receiving/pulling orders in a fast-paced environment. This role involves establishing relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner, processing, pulling and distributing customer products quickly and efficiently, and handling questions and complaints in a timely and professional manner. Additionally, the associate will accurately perform data entry of sales orders to generate an invoice of products ordered to be picked up or delivered, and secure payment of invoice with proper funds or obtain credit authorization. The role also involves evaluating and determining the disposition of warranty items handled at the counter and estimating the date of delivery to the customer.

Requirements

• High school diploma or GED.
• Ability to maneuver heavy objects, some weighing up to 100 pounds.
• Prior forklift experience.
• Follow and carry out instructions with minimal supervision.
• To be 18 years of age or older to apply.

Nice To Haves

• Prior experience in distribution, general labor or warehousing preferred.

Responsibilities

• Accurately pulls, fills, packs and sets up orders for delivery or pickup.
• Assists in loading the delivery truck.
• Receives shipments, logs into inventory, maintains inventory through audits.
• Communicates positively with supervisors, sales staff, fellow workers and customers to coordinate deliveries/pick-up.
• Operates a forklift safely and efficiently, maintains required certification, performs vehicle safety checks and reports discrepancies to supervisor.
• Assists in keeping facility clean, neat, safe and operating efficiently.
• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED