Warehouse Associate III

Service Experts•Jacksonville, FL

22h

About The Position

Provides general administrative and clerical support to the location following standardized processes and procedures. Utilizes various computerized systems and software to perform tasks. Variation in tasks is contingent on the size and staffing level of the location. Work is performed under general supervision with latitude for limited decision making. Receives part order from field technicians via phone or email. Builds parts materials lists from sold job information Assist in building submittal packages for Sales Team, Project Managers Monitors job costing on materials orders Contacts appropriate parts supplier to place part orders for technicians. As requested or from approved list, enters required information into designated system in order to create Purchase Orders. Obtains management approval of purchase order and routes/retains purchasing documentation in accordance with standardized procedures. Assists in coordinating part delivery to field technicians. Receives and signs for package deliveries and ensures invoice matches merchandise received. Represents the company professionally, honestly, and ethically in all business matters and activities. Performs similar/other duties as needed or assigned.

Requirements

High school diploma with a minimum of 2 years of general clerical or accounting clerk experience.
Minimum of 2 years of Industry knowledge- field background in either HVAC, Plumbing, Electrical.
Knowledge of generally accepted administrative practices and procedures.
Ability to learn and follow company process and procedures, including the fundamentals of human-resource-related recordkeeping and record retention.
Ability to maintain confidentiality of human resource and other sensitive data.
Ability to work well under pressure.
Capable of dealing with stressful situations and unhappy customers.
Ability to learn and follow company process and procedures.
Ability to multitask in a busy work environment and to organize and manage multiple priorities.
Excellent customer-service, verbal and written communication, and interpersonal skills.
Experience or training the use of computers and related systems in an administrative office environment.
Working knowledge of Microsoft Word, Excel and Outlook software applications.
Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns.
Ability to communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner.
Ability to communicate with a diverse customer population.
Ability to work effectively in both a team and an independent environment.

Responsibilities

Receives part order from field technicians via phone or email.
Builds parts materials lists from sold job information.
Assist in building submittal packages for Sales Team, Project Managers.
Monitors job costing on materials orders.
Contacts appropriate parts supplier to place part orders for technicians.
Enters required information into designated system to create Purchase Orders.
Obtains management approval of purchase order and routes/retains purchasing documentation.
Assists in coordinating part delivery to field technicians.
Receives and signs for package deliveries and ensures invoice matches merchandise received.
Represents the company professionally, honestly, and ethically in all business matters and activities.
Performs similar/other duties as needed or assigned.