Warehouse Associate II (Material Handler)

Niagara Water•Stockton, CA

12d

About The Position

The Warehouse Associate II is responsible for the quality and efficiency of trailer loading and unloading, including pallet handling. The team member operates a forklift or works with the LGV (Laser Guided Vehicle) and handling system. Responsibilities include inspecting outbound trailers before loading, monitoring LGV activity where applicable, following SOPs to maintain inventory accuracy, preparing loads for cross-country shipments and customer requirements, and maintaining a clean and safe work environment. The role receives and processes inbound orders in the Warehouse Management System (WMS), handles return merchandise authorizations, coordinates shipment flow with the Central Shipping Office, and compares Oracle EBS and WMS inventory with physical counts to investigate and report discrepancies. Depending on the site, the associate may validate new SKUs for LGV storage and handling and clear blocked WMS locations. Additional work includes rebuilding damaged pallets, consolidating finished goods storage, identifying quality issues, correcting spills, supplying production with non-inventory items, supporting preload and trailer inspections, preparing loading documents and truck seals, maintaining shipping and inventory records, and coordinating with transportation, production, scheduling, logistics, and sales. Regular and predictable attendance is essential. Duties may change, and the associate may be asked to perform other tasks that are not unreasonable or unsafe.

Requirements

At least 2 years of experience in the field or a similar manufacturing environment.
At least 2 years of experience in the position.
At least 2 years of experience managing people/projects; experience may include a combination of work experience and education.
High school diploma.

Nice To Haves

At least 4 years of experience in the field or a similar manufacturing environment.
At least 4 years of experience working in the position.
At least 4 years of experience managing people/projects; experience may include a combination of work experience and education.
Associate's degree.

Responsibilities

Receive and process inbound orders in the WMS, including raw materials, pallets, ingredients, and internal transfers.
Follow receiving SOPs and guidelines, including regulatory and safety requirements.
Process Return Merchandise Authorizations (RMAs) accurately and efficiently.
Coordinate with the Central Shipping Office to keep warehouse shipments flowing according to schedule.
Compile inventory records by SKU, quantities, and sub-inventories; validate Oracle EBS and WMS inventories against physical counts, investigate and adjust errors, and report discrepancies.
At LGV sites, validate new SKUs for proper LGV storage and handling and clear blocked WMS locations.
Rebuild damaged pallets before restocking and consolidate finished goods storage to maximize capacity.
Identify, report, and observe quality issues with finished goods and raw materials; correct product spills.
Manually pull pallets from production as needed and supply production with non-inventory items such as glue, bags, and labels.
Operate a forklift when needed and unload finished goods and raw material deliveries.
Facilitate information flow between logistics, production, and sales to support timely and accurate customer service.
Test and monitor resin and spring water.
Coordinate preload activities, including inspecting trailers to ensure loads are completed on time.
Provide loading documents or bills of lading and truck seals as needed.
Maintain records and reports required for daily shipping and inventory control.
Participate in process improvement and cost-reduction efforts.
Maintain a clean, orderly, and safe warehouse.
Attend regularly and predictably.
Make and answer phone calls using proper phone etiquette; communicate with internal and external contacts to support timely truck loading and resolve issues.
Coordinate with transportation and production/scheduling to ensure shipments flow according to schedule.
Perform other tasks requested by a manager or supervisor when they are not unreasonable or unsafe.

Benefits

Paid time off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical coverage, including virtual care options
Dental coverage
Vision coverage
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members
Family Building Benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and Doula reimbursements
Income protection, including Life and AD&D, short- and long-term disability, critical illness, and accident plans
Special discount programs, including pet plans, pre-paid legal services, identity theft protection, car rental, and airport parking
Tuition reimbursement
College savings plan and scholarship opportunities