Warehouse Associate I

Niagara Bottling•City of Johnstown, NY
•$19 - $25

About The Position

The Warehouse Associate I checks trucks in and out using WMS and is responsible for the quality and efficiency of trailer loading and unloading, including pallet handling. The position operates a forklift or works with the LGV (Laser Guided Vehicle) and handling system. Duties include checking outbound trailers before loading, monitoring LGV activity, following SOPs to maintain inventory accuracy, preparing loads for cross-country shipments and customer requirements, and maintaining a clean and safe work environment. The role also supports warehouse, production, logistics, and customer service operations by receiving and tracking materials, monitoring finished goods and raw materials, coordinating shipments, maintaining records, and addressing equipment or product issues. Regular and predictable attendance is an essential function. The job description notes that duties and responsibilities may change.

Requirements

  • No minimum years of experience are required; experience may include a combination of work experience and education.
  • High school diploma required.
  • Required certifications or licenses: None.
  • Required foreign language: None.
  • Regular and predictable attendance is essential.

Nice To Haves

  • Two years of experience in the field or a similar manufacturing environment; experience may include a combination of work experience and education.
  • Two years of experience in the position; experience may include a combination of work experience and education.
  • Two years of experience managing people or projects; experience may include a combination of work experience and education.
  • Associate's degree.
  • Forklift operation experience is relevant to duties described.

Responsibilities

  • Receive inbound orders into WMS, including spring water, resin, corrugated materials, film, labels, and parcel deliveries.
  • Rebuild damaged pallets before restocking and process RMAs.
  • Consolidate finished goods storage to maximize capacity.
  • Identify, report, and observe quality issues with finished goods and raw materials.
  • Validate new SKUs in WMS for proper LGV storage and handling, correct LGV alarms, and clear blocked WMS locations.
  • Monitor loads and unload finished goods and raw material deliveries using a forklift.
  • Maintain the pallet storage area, offload pallets from trailers, and stage them for LGV pickup.
  • Correct product spills and manually pull pallets from production as needed.
  • Supply production with non-inventory items such as glue, bags, and labels.
  • Prepare air bag loads.
  • Facilitate information flow between logistics, production, and sales to support timely, accurate customer service.
  • Test and monitor resin and spring water.
  • Coordinate preload activities and inspect trailers to ensure loads are completed on time.
  • Check in trucks and communicate loading instructions to forklift drivers.
  • Provide loading documents or bills of lading and truck seals before trucks leave the facility.
  • Maintain records and reports for daily shipping and inventory control.
  • Participate in continuous process improvement and cost reduction.
  • Maintain a clean, orderly, and safe warehouse.
  • Answer and make phone calls using proper phone etiquette.
  • Communicate with internal and external contacts to ensure timely truck loading and troubleshoot issues.
  • Coordinate with transportation and production/scheduling to keep shipments flowing according to schedule.
  • Operate a forklift when needed.

Benefits

  • Paid time off for holidays, sick time, and vacation time.
  • Paid parental and caregiver leaves.
  • Medical coverage, including virtual care options.
  • Dental coverage.
  • Vision coverage.
  • 401(k) with company match.
  • Health Savings Account with company match.
  • Flexible Spending Accounts.
  • Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members.
  • Family building benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and Doula reimbursements.
  • Income protection including Life and AD&D, short- and long-term disability, critical illness, and an accident plan.
  • Special discount programs, including pet plans, prepaid legal services, identity theft protection, car rental, and airport parking.
  • Tuition reimbursement, college savings plan, and scholarship opportunities.
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