Warehouse Associate I

Patterson Dental Supply•South Bend, IN

About The Position

The Warehouse Associate ensures orders are available, accurate, salable, and received in a timely manner. The role performs order-fulfillment tasks accurately, efficiently, and safely while meeting customer expectations and assigned performance goals. Duties include picking and checking orders, packing and labeling shipments, manifesting packages, expediting orders requiring special handling, and fulfilling client orders. The associate also helps maintain an organized, clean, and safe warehouse; follows company safety procedures and applicable regulatory requirements; and handles hazardous materials, pesticides, and prescription drugs according to company procedures and law. The position involves frequent movement and handling warehouse products and may require training and certification to operate forklifts, including sit-down, Cherry picker, and Joey forklifts. Work involves moving approximately 75% of the time, frequent reaching, grasping, bending, and stooping in confined spaces, and exposure to dust. The associate may lift and carry up to 55 pounds and team-lift items weighing 56 to 100 pounds. No local-area travel or on-call duty is required.

Requirements

  • High school diploma or GED preferred.
  • Ability to read, write, and count.
  • Comprehensive problem-solving skills.
  • Ability to meet deadlines and productivity goals.
  • Ability to lift and carry up to 55 pounds and team-lift 56 to 100 pounds.
  • Ability to perform continuous or occasional physical activity involving sitting or standing and use of hands, as well as stooping, bending, crawling, and ascending or descending a ladder.
  • May be required to train and certify in the use of forklifts, including sit-down, Cherry picker, and/or Joey forklift.

Nice To Haves

  • High school diploma or GED (preferred).

Responsibilities

  • Pick products from fulfillment-center stock according to wave pick lists and organize them on carts.
  • Pull warehouse items from shelves according to number, size, color, quantity, and quality requirements; use scanners where applicable to pick orders and manage inventory accurately.
  • Verify picked items against invoices, including manufacturer name, item number, description, quantity, expiration dates for time-sensitive products, and included components.
  • Count items, verify quantities against invoices, match shipping labels to invoice information, and select appropriate packaging, fill, and labels.
  • Follow regulatory guidelines when packing regulated items and prepare shipping papers for packages containing hazardous materials when required.
  • For packages not auto-manifested, weigh packages, determine the appropriate transportation method, verify labeling, scan information, and apply shipping labels.
  • For auto-manifested packages, verify and correct non-conforming packages.
  • Process orders requiring special handling as requested by branch personnel, sales staff, or end users.
  • Fulfill current or new client orders to support customer satisfaction.
  • Use assigned warehouse equipment and machinery to perform assigned work.
  • Meet or exceed assigned performance metrics and KPIs.
  • Help maintain an organized, clean, and safe warehouse.
  • Handle hazardous materials, pesticides, and prescription drugs according to company procedures and applicable laws and regulations.
  • Perform work in accordance with company safety guidelines and procedures, with attention to safety and regulatory compliance.
  • Conduct business in accordance with Patterson Companies’ business code of ethics and conduct and align with its Purpose, Vision, and Values.

Benefits

  • Full medical, dental, and vision benefits
  • Integrated wellness program
  • 401(k) match retirement savings plan
  • Paid time off (PTO)
  • Holiday pay and floating holidays
  • Volunteer time off (VTO)
  • Educational assistance program
  • Full paid parental and adoption leave
  • LifeWorks employee assistance program
  • Patterson Perks Program
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