Warehouse Associate I

Patterson Companies, Inc.•South Bend, IN

13d

About The Position

The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable, and received in a timely manner. The position performs order fulfillment tasks accurately, efficiently, and safely while meeting customer expectations. The employee may perform essential functions with or without reasonable accommodation; accommodation requests should be directed to Human Resources or the manager overseeing the position. The role includes picking and checking orders, packing and labeling shipments, preparing manifests, and processing orders that require special handling. The associate also uses assigned warehouse equipment, meets performance metrics, maintains a clean and safe warehouse, and handles regulated or hazardous materials according to company procedures and applicable laws. The position involves frequent movement and physical warehouse work, including grasping, reaching, bending, stooping, ladder use, and lifting or carrying up to 55 pounds; team lifting is required for items weighing 56 to 100 pounds. Work may involve narrow or confined spaces and exposure to dust. The role uses general warehouse and office equipment, MS Office, shipping tools, and proprietary inventory management software. Forklift training and certification may be required. No travel or on-call work is required. The starting hourly rate is $17.90. Patterson offers benefits to eligible employees, including medical, dental, and vision coverage, a wellness program, retirement savings plan with 401(k) match, paid time off, holiday pay and floating holidays, volunteer time off, educational assistance, paid parental and adoption leave, an employee assistance program, and a perks program.

Requirements

High school diploma or GED preferred.
Ability to read, write, and count.
Comprehensive problem-solving skills.
Ability to meet deadlines and productivity goals.
Ability to lift and carry up to 55 pounds and team lift items weighing 56 to 100 pounds.
May be required to train and certify in the use of forklifts, including sit-down, Cherry picker, and/or Joey forklift.

Responsibilities

Pick products from fulfillment center stock according to wave pick lists and organize them on carts.
Pull warehouse items from shelves according to number, size, color, quantity, and quality requirements.
Use scanners as needed to pick orders and manage inventory accurately.
Verify picked items against invoices, including manufacturer name, item number, description, and quantity; check expiration dates, completeness of orders, and included components where applicable.
Count items and verify quantities against invoices before packing.
Match shipping labels to the ship-to address or invoice number, select appropriate packaging and fill, and label shipments.
Follow regulatory requirements when packing classified items and prepare shipping papers for hazardous-material packages when needed.
Weigh packages that are not auto-manifested, determine transportation method, verify labeling, scan information, and apply shipping labels.
Verify and correct non-conforming packages that are auto-manifested.
Process orders requiring special handling as directed by branch personnel, sales staff, or end users.
Fulfill current or new client orders to support customer satisfaction.
Conduct business in accordance with Patterson's code of ethics and conduct and align with its purpose, vision, and values.
Use assigned warehouse equipment and machinery to perform assigned work.
Meet or exceed assigned performance metrics and KPIs.
Help maintain an organized, clean, and safe warehouse.
Handle hazardous materials, pesticides, and prescription drugs according to company procedures and applicable laws and regulations.
Perform work in accordance with company safety guidelines and procedures and comply with safety and regulatory requirements.
Perform other duties as assigned.