Warehouse Agent

AGI•Orlando, FL

12h

About The Position

Alliance Ground International (AGI) is hiring a Warehouse Agent to support safe, accurate, and efficient handling of inbound and outbound shipments in an aviation environment. The role contributes to operational efficiency, profitability, and customer satisfaction by receiving, storing, and moving cargo. AGI provides ground-handling services to more than 100 airlines at 61 airports across the United States and Canada and employs over 12,000 team members. Warehouse Agents handle cargo and related documentation, operate basic cargo-handling equipment, maintain inventory and cargo security, and keep work areas clean. They enter required information into the company’s system, follow company and airport safety and security procedures, and complete required training. The position requires physical stamina, effective communication, and the ability to work in a fast-paced environment. Flexible hours, including nights, weekends, and holidays, may be required.

Requirements

Be at least 18 years of age.
Have a high school diploma, GED, or equivalent work experience.
Have a valid driver’s license and a clean driving record.
If working in the United States, be authorized to work in the United States as defined by the Immigration Reform Act of 1986; if working in Canada, be authorized to work in Canada as defined by the Immigration and Refugee Protection Act of 2001.
Complete ramp and SIDA training to obtain airport authority identification security.
If required by the customer or role access, be able to secure a Customs Seal through the applicable governing agency.
Communicate effectively and professionally verbally and/or using radio equipment.
Have basic math, computer, problem-solving, and time-management skills.
Be able to regularly and repetitively lift, carry, push, pull, and move items weighing 70 pounds or more, and lift 40–50-pound items onto raised surfaces.
Be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Be able to stay alert to moving vehicles, use radio equipment to communicate with crews and airport authorities, and work around machinery noise.
Be willing to work flexible hours, including nights, weekends, and holidays.

Nice To Haves

One or more years of relevant experience.

Responsibilities

Facilitate loading and unloading cargo to and from trucks.
Check freight piece counts, weights, dimensions, and documents when accepting or delivering cargo.
Issue warehouse receipts or collect signed delivery receipts.
Confirm cargo has proper release authorization before delivering it to a consignee or agent.
Operate basic cargo-handling equipment, including forklifts, aircraft pallets, and pallet jacks.
Break down import cargo, sort it as required, check freight against the manifest, and store it appropriately.
Build up export cargo according to instructions from a supervisor or the person directing the freight buildup.
Maintain inventory of freight, warehouse supplies, airline equipment, and containers.
Maintain the security of cargo and company equipment; watch for tampering or pilferage and report incidents as needed.
Keep the work area clean and report damaged or broken equipment.
Accept related assignments from lead agents, supervisors, or management.
Complete paperwork and forms related to work assignments and enter data into the company information system as required.
Follow company procedures and protocols for safe and responsible operations.
Complete training required by the company, airport governing authority, or customer.
Take reasonable care for personal and others’ health, safety, wellbeing, and security; cooperate with managers and supervisors on legal requirements.
Avoid intentionally or recklessly misusing safety, security, or welfare equipment and resources.
Inform a manager or supervisor about situations, equipment, or activities presenting serious or immediate danger.
Report hazards, near misses, incidents, accidents, or dangerous occurrences to a manager or supervisor.
Perform work according to provided information, training, and applicable health, safety, and security procedures; understand AGI policies and attend required training.
Communicate effectively and professionally with flight crews, gate agents, ground crews, and airport authorities, including by radio.
Use basic math to calculate piece counts, weights, and dimensions; use computer systems to track cargo; troubleshoot loading and unloading issues; and manage time effectively.