Warehouse Agent

AGI•Portland, OR

About The Position

The Warehouse Agent supports operational efficiency, profitability, and customer satisfaction by safely and accurately receiving, storing, and moving inbound and outbound shipments in a fast-paced aviation environment. The role handles import and export cargo, maintains freight and equipment inventory, completes related documentation and system entries, and follows company, airport, and customer safety and security procedures. Agents must be prepared to work flexible hours, including nights, weekends, and holidays.

Requirements

Be at least 18 years of age.
Have a high school diploma, GED, or equivalent work experience.
Possess a valid driver’s license with a clean driving record.
Be authorized to work in the United States or Canada, as applicable to the work location.
Complete ramp and SIDA training to obtain airport authority identification security.
If required by the customer or role access, be able to secure a Customs Seal through the respective governing agency.
Have effective verbal and radio communication skills to coordinate with flight crews, gate agents, and other ground crew.
Have basic math skills to calculate piece counts, weights, and dimensions.
Be able to use computer systems to track cargo when required.
Have problem-solving skills to troubleshoot loading and unloading issues.
Have time-management skills to complete tasks efficiently in a fast-paced environment.
Be able to lift, carry, push, pull, and move items weighing 70 pounds (32 kg) or more regularly, and repetitively lift 40-to-50-pound items on raised surfaces.
Be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Be able to remain alert to moving vehicles and use radio equipment to communicate with crew and airport authorities.
Be able to work around machinery noises.
Be punctual, prepared, safety-conscious, energetic, enthusiastic, and respectful of the team.

Nice To Haves

One or more years of relevant experience.

Responsibilities

Facilitate the loading and unloading of cargo to and from trucks.
Check freight for piece count, weight, dimensions, and required documents when accepting or delivering cargo.
Issue warehouse receipts or collect signed delivery receipts.
Confirm that cargo has the proper release from office personnel before delivering it to a consignee or agent.
Operate basic cargo-handling equipment, including forklifts, aircraft pallets, and pallet jacks.
Break down import-flight cargo, sort it as needed, check it against the manifest, and store it in the appropriate location.
Build up export-flight cargo according to instructions from a supervisor or the person directing the freight buildup.
Maintain inventory of freight on hand, warehouse supplies, airline equipment, and containers.
Maintain the security of cargo and company equipment; watch for tampering or pilferage and report incidents as needed.
Keep the work area clean and report damaged or broken equipment.
Accept related assignments from lead agents, supervisors, or management.
Complete work-related paperwork and forms and enter data into the company information system as required.
Follow company procedures and protocols for safe and responsible operations.
Complete training required by the company, airport governing authority, or customer.
Take reasonable care for personal and others’ health, wellbeing, safety, and security at work, and cooperate with managers and supervisors on legal requirements.
Avoid intentionally or recklessly interfering with or misusing company-provided health, safety, security, or welfare resources.
Inform a manager or supervisor of work situations, equipment, or activities posing serious or immediate danger.
Report hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor in accordance with company and carrier procedures.
Work in accordance with provided information, training, and applicable health, safety, and security rules; understand AGI policies and attend required training.