Wardrobe Attendant

Laguna Development Corp•Albuquerque, NM

About The Position

The Wardrobe Attendant manages and maintains employee uniforms to ensure staff members are properly fitted, professionally presented, and supplied with uniforms in good condition. The position follows Laguna Development Corporation’s core values, policies, and procedures and requires a positive, professional, and respectful attitude toward employees, guests, vendors, and coworkers. The role includes selecting, fitting, distributing, pressing, repairing, and altering uniforms; sewing Perma-trak labels; placing and distributing shoe orders; maintaining wardrobe records in Uniform Manager Software; tracking items sent to and received from vendors; reviewing daily function sheets and pass-down logs; assisting with inventory; and training new employees. The attendant explains wardrobe agreements, provides customer service, handles requests and complaints professionally, maintains confidentiality, and builds positive relationships through courteous interactions. The position requires creativity in problem-solving, multitasking, teamwork, and flexibility to work weekends, holidays, and unusual hours. The attendant maintains a clean, organized workspace and ensures uniforms are clean, repaired, and ready for use. This is an indoor role involving frequent walking, standing, use of hands, and moving items weighing up to and over 25 pounds. There are no supervisory responsibilities. Candidates must maintain regular attendance and successfully pass a pre-employment alcohol and drug screening.

Requirements

Relevant sewing and fitting experience.
Proficiency with basic computer applications, including Word, Excel, PowerPoint, and Outlook.
Ability to use office equipment and Uniform Manager Software.
Ability to operate sewing machines, irons, scanners, printers, conveyors, and various sewing tools.
Strong organizational, decision-making, reading, writing, data interpretation, planning, and problem-solving skills.
Ability to multitask, work as part of a team, and adapt to unusual hours, weekends, and holidays.
Ability to perform frequent walking, standing, hand use, lifting, carrying, pushing, pulling, and moving items weighing up to and over 25 pounds.
Maintain regular attendance and successfully pass a pre-employment alcohol and drug screening.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Select, fit, distribute, press, repair, and alter employee uniforms.
Sew Perma-trak labels onto uniforms.
Place and distribute shoe orders.
Maintain wardrobe records using Uniform Manager Software.
Track uniforms sent to and received from vendors.
Review daily function sheets and pass-down logs.
Assist with inventory.
Train new employees.
Clearly explain wardrobe agreements to employees.
Provide exceptional customer service and handle requests and complaints professionally.
Maintain confidentiality and build positive relationships with employees, guests, vendors, and coworkers.
Keep the workspace clean and organized and ensure uniforms are clean, repaired, and ready for use.
Work collaboratively with wardrobe staff, assist coworkers, and embrace coaching and change.
Provide accurate information about casino amenities and events.
Perform additional assigned duties and maintain regular attendance.