Ward Secretary

TRINITY HEALTH•Minot, ND
•$17 - $25•Onsite

About The Position

The Ward Secretary, Emergency Trauma provides administrative and clerical support to the Emergency/Trauma Center, helping ensure efficient unit operations and clear, timely communication among clinical team members. The role supports a fast-paced, high-acuity care environment by facilitating accurate recordkeeping, coordinating patient flow, and maintaining information needed for safe and effective care delivery. Working with nurses, physicians, and interdisciplinary staff, the Ward Secretary manages documentation, processes orders within the defined scope, responds to inquiries, and assists with departmental logistics. Organized, detail-oriented work and collaboration contribute to patient safety, service quality, and smooth departmental functioning. The position is based at the Trinity Health Hospital Campus & Medical District in Minot, North Dakota, and is full time. Work takes place in a high-acuity emergency department with frequent interruptions, varying noise levels, and rapid workflow changes. The role may involve stressful or emotionally charged situations and occasional exposure to clinical environments, requiring adherence to infection-control and safety protocols and consistent confidentiality, situational awareness, and professionalism.

Requirements

  • Computer and keyboarding skills.
  • Ability to maintain accurate and confidential information and communicate effectively in a fast-paced environment.
  • Ability to perform prolonged sitting and computer use, with intermittent walking, standing, and reaching; light lifting may be required.
  • Adequate vision and hearing for accurate and timely information exchange.

Nice To Haves

  • BLS certification preferred.
  • High school diploma or GED preferred.
  • Clerical training preferred.
  • Knowledge of medical terminology preferred.
  • Nursing assistant training preferred.

Responsibilities

  • Prepare, compile, and maintain patient records and unit documents in accordance with departmental standards.
  • Answer phones, relay messages, and respond to requests from patients, families, and clinical staff.
  • Support patient flow by tracking room assignments, monitoring status boards, and coordinating information with care team members.
  • Maintain inventory of supplies and forms and keep the unit organized and equipped for daily operations.
  • Enter, update, and verify information in electronic systems accurately and confidentially.
  • Collaborate with nurses, providers, and support staff to support efficient workflow and timely response to emergent needs.
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