WARD CLERK

The Hospital Authority of Miller County • Colquitt, GA

1d • Onsite

About The Position

A ward clerk is a clerical worker who, under the direction and supervision of a charge nurse, acts as a receptionist, answers the telephone, relays messages, assists with keeping nursing records, and performs other clerical duties of the patient unit. Duties performed require the application of prescribed methods and procedures.

Requirements

• High School Graduate.
• Ability to communicate in English, both verbally and in writing.
• Strong written and verbal skills.
• Basic Computer Skills.
• Near normal hearing: Hear alarms/telephone/normal speaking voice.
• Near normal vision: Clarity of vision (both near and far), ability to distinguish colors.
• Good manual dexterity.
• Good eye-hand foot coordination.
• Ability to perform repetitive tasks/motion.
• Ability to perform all job responsibilities in alignment with the mission and vision of the organization.
• Ability to perform other duties as required and complete all job functions as per departmental policies and procedures.
• Ability to maintain current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
• Ability to attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time.
• Ability to wear protective clothing and equipment as appropriate.
• Ability to give quality of service that meets the standards of the organization.
• Ability to adhere to hospital policies and procedures.
• Ability to carry out the activities of the position as described under “Work Performed.”
• Ability to not divulge confidential Information regarding patients and hospital affairs except to authorized personnel.
• Ability to conduct herself / himself in a courteous, friendly manner.
• Ability to refrain from discussing personal problems and the personal problems of others on duty.
• Ability to report on and off duty to the nurse in charge and when leaving or returning to the department.
• Ability to maintain a neat and clean appearance. Adheres to department dress code.
• Ability to maintain a level of health that will enable her to carry on the job activities satisfactorily.
• Ability to use time, equipment, and materials economically.
• Ability to accept directions, supervision, and evaluation of performance.
• Ability to complete all assignments in allotted period of time.
• Consistent use of good body mechanics.
• Ability to vary work schedule or shift (working overtime, leaves early when requested, work shift other than regularly schedule as required) to meet department staffing needs.
• User access to applicable ePHI systems based on position.

Nice To Haves

• Additional languages preferred.

Responsibilities

• Acts as a receptionist.
• Answers the telephone and relays messages.
• Assists with keeping nursing records.
• Performs other clerical duties of the patient unit.
• Fills out requisitions of all types.
• Checks charts frequently for “stat” and discharge orders.
• Enters temperatures, pulse, respirations, intake, output, weight, and blood pressures into HMS. Reports any elevation of vital signs to charge nurse immediately.
• Posts x-ray and lab reports and other special reports after they are seen by the RN.
• Notes time and manner of each patient’s admission or discharge.
• Responsible for telephone (switchboard) after 4:30 P.M.
• Answers inquiries from patients, visitors, and staff members using tact and judgment.
• Answers telephone calls.
• Checks signatures for proper authorization of medical and surgical treatment.
• Assembles charts for admission.
• Dismisses patients from computer system.
• Answers the intercom and relays messages to the nurse.
• Keeps nursing station in order and maintains adequate supply of chart material, requisitions and other forms; keeps ward library in order.
• Uses tact and judgment in dealing with a variety of situations.
• Announces the end of visiting hours.
• Places new sheets on charts and puts correct patient in appropriate area.
• Makes up new charts.
• Transfers patients with proper forms.
• Maintains patient list for floor list, weight/vital sign list.
• Keeps charts up with fresh progress notes with Dr. orders, vital sign reports, detailed round reports.
• Takes off orders and puts chart together for new admits, faxes to departments, breaks charts down for D/C’s.
• Monitors OBS hours and enters charges and material charges.
• Enters vital signs and I&O’s for nurse(s).
• Answers switchboard and nurse station calls, directs to proper ext., pages, makes announcements, answers questions, takes messages.
• Makes appointments when Doctor orders.
• Maintains orders for maintenance.
• Directs people to proper department, room or area.
• Assists other department(s) with multiple tasks.
• Assists nurses with clerical tasks.
• Monitors/maintains materials in supply room, nurse station and utility room.
• Faxes patient list to doctors’ office, lab, medical records and Coumadin clinic.
• Fills out central scheduling communication checklist Part I and faxes with M.D. order to centralized scheduling.
• Faxes radiology orders to radiology department.
• Prints detailed rounds report and vital sign report before 8:00am each morning.
• Maintains accurate daily floor census.
• Makes copies of nursing worksheets and completes them.
• Enters and verifies observation charges.
• Follows Code of Conduct policy.
• Adheres to dress code; appearance is neat and clean.
• Completes annual educational requirements.
• Maintains regulatory requirements.
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification when on duty; uses computerized time clock system correctly.
• Completes in-services and returns in a timely fashion.
• Attends annual review and/or skills fair and department in-services, as scheduled.
• Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission statement of the organization.
• Treats others in a friendly, helpful manner.
• Refers co-workers to proper sources when unable to provide an answer.
• Interacts with others in a professional and friendly manner.
• Takes interest in others and always gives full cooperation to fellow workers.
• Maintains an open line of communication with other departments.
• Is thoroughly familiar with the hospital and the services it offers.
• Complies with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures.
• Participates in, complies with and reports concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED