Night Shift Ward Clerk

SCOTT COUNTY HOSPITAL•Scott City, KS

8h•Onsite

About The Position

A Ward Clerk serves as a central point of coordination within the hospital and emergency department. The role manages and organizes patient information to support nurses, advanced practice providers, and physicians, and facilitates clear, timely communication among clinical staff, patients, and family members. Ward Clerks coordinate patient transfers, including arranging air and ground transport when a higher level of care is needed, helping maintain efficient patient flow and continuity of care. The Ward Clerk provides customer service, registers hospital and emergency room patients, supports accurate billing and care coordination, maintains office-supply inventory, and follows nursing and emergency room policies and workflows. The position works under assignments and direction from the Emergency Room Nurse and Charge Nurse and reports directly to the ER Director and Director of Nursing. This is a full-time position scheduled for 36 hours per week, consisting of three 12-hour shifts. Shift options are 6:00 AM–6:00 PM or 6:00 PM–6:00 AM, and employees must be clocked in and ready by 5:50. The role involves continual sitting and computer typing, phone work, some walking, twisting, bending, and stooping, and lifting up to 25 pounds. Equipment includes a fax machine, printer, copy machine, iPad, and computer.

Requirements

High school diploma or equivalent preferred.
Previous hospital or nursing-related experience, such as CNA or PCT, preferred.
Prior clerical or administrative experience preferred.
Basic computer skills and strong attention to detail.
Maintain strict confidentiality.
Demonstrate kindness and compassion toward patients and families, including in stressful or emotional situations.
Multitask effectively in a fast-paced environment and work quickly and accurately under pressure.
Strong organizational skills for managing multiple tasks and information.
Proficiency in data entry and document scanning.
Ability to maintain focus in a busy and sometimes noisy environment.
Excellent phone etiquette and communication skills for frequent phone interactions.
Ability to perform continual sitting and computer typing, answer phones, walk, twist, bend, stoop, and lift up to 25 pounds.
Ability to use a fax machine, printer, copy machine, iPad, and computer.

Nice To Haves

Previous hospital or nursing-related experience, such as CNA or PCT.
Prior clerical or administrative experience.
High school diploma or equivalent.

Responsibilities

Respond to patient call lights in a timely and professional manner.
Direct visitors to patient rooms, waiting areas, and other hospital locations.
Register hospital and emergency room patients accurately and efficiently.
Enter patient information correctly to support billing, care coordination, and timely care.
Coordinate and arrange patient transfers, including appropriate communication and placement.
Maintain adequate office-supply inventory at the nurses station and restock supplies as needed.
Follow Nursing and Emergency Room policies and procedures, patient identification protocols, and admission and transfer workflows.
Comply with infection-prevention standards.
Follow assignments and direction from the Emergency Room Nurse and Charge Nurse during each shift.
Collaborate with clinical leadership to support department operations and patient care.