Walser Reconditioning Center Service Advisor - Team Lead

Walser Automotive Group•Eagan, MN

1h•Onsite

About The Position

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. We lead with innovation, technology, and a promise to deliver an exceptional experience every time. Your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

Requirements

High School Diploma, GED, or equivalent work experience
Must have excellent computer skills, proficient in MS Suite
Strong communication skills both verbal and written
High level of detail orientation and accuracy
General automotive knowledge or a willingness to learn
Proven experience working within a team environment
Must have a valid driver’s license and acceptable driving record

Responsibilities

Fail vehicles that don’t pass inspection and assure that all fails in basket are complete by the end of shift
Answer emails and telephone calls regarding car status, personal belongings, HOT vehicles, sublet, etc.
Check in vehicles that return from sublet
Check vehicles in/out for Dealer Preferred
Write up RO’s as technicians finish inspections
Sublet vehicles out for the body shop or warranty/recall work
Prioritize RO’s in all baskets by numeric order
Move packets into next area from Service Advisor basket
Follow all company safety policies and procedures and protect company assets
Must wear safety eyewear at all times when in Recon warehouse service departments
Must wear hard-toed shoes and slip resistant footwear in when in Recon warehouse service departments
All other duties, tasks and/or projects as assigned
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

Benefits

Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
Employee Discounts: Enjoy exclusive employee discounts across products and services.
Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
Employee Assistance Program (EAP) – Support for personal and professional challenges
Referral Program – Earn referral bonuses for referring talented candidates