Wall Climbing Instructor

GATE HR • Ponte Vedra Beach, FL

3d • Onsite

About The Position

Ponte Vedra Inn & Club is seeking a Wall Climbing Instructor for its Recreation team. The instructor delivers safe, engaging climbing experiences on the resort’s 40-foot outdoor rock climbing wall for members and guests of all ages. The role provides climbing instruction, ensures participant safety, leads recreational programs, and supports operational excellence and the growth of the climbing program.

The instructor welcomes guests, conducts safety orientations and equipment fittings, teaches climbing and belay techniques, and supervises climbing stations. The role also includes inspecting equipment, enforcing safety and emergency procedures, responding to incidents, assisting with programs and events, processing registrations, maintaining the climbing area, and supporting the Head Climbing Instructor with daily operations and program improvements.

Requirements

• Current Climbing Wall Association (CWA) Climbing Wall Instructor certification, Level 1 minimum.
• Current CPR, First Aid, and AED certifications.
• Ability to climb at an intermediate level; 5.8+ top-rope preferred.
• Ability to work comfortably at height and perform climbing rescue procedures.
• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, climb, bend, and work outdoors for extended periods.
• Ability to maintain a professional appearance consistent with Ponte Vedra Inn & Club standards.
• Availability to work a flexible schedule, including weekends, holidays, early mornings, and other hours as business needs require.
• Strong communication, interpersonal, and guest service skills.
• Comfort using computer systems for scheduling, participant waivers, and reservations.
• Friendly, patient, and enthusiastic approach when teaching participants of all ages and skill levels.
• Commitment to safety and risk management; ability to remain calm, confident, and professional under pressure.
• Strong attention to detail, reliability, professionalism, and a team-oriented mindset.

Nice To Haves

• At least one year of climbing instruction, recreation programming, or related experience is preferred.
• Experience working with children and adults across a variety of skill levels.
• Previous resort, private club, recreation, outdoor adventure, or hospitality experience preferred.
• Advanced climbing certifications preferred.
• Additional climbing, outdoor recreation, or adventure education certifications preferred.

Responsibilities

• Welcome members and guests and provide exceptional customer service.
• Conduct safety orientations, equipment fitting, and climbing instruction for participants ages six and older.
• Teach proper belay techniques and climbing fundamentals to beginner and returning climbers.
• Supervise multiple climbing stations while maintaining safe instructor-to-participant ratios.
• Perform daily inspections of harnesses, helmets, ropes, belay systems, anchors, and climbing equipment.
• Enforce climbing wall safety procedures, operational standards, and emergency protocols.
• Respond promptly and professionally to incidents, accidents, and emergencies.
• Assist with private instruction, youth programs, camps, birthday parties, and special events.
• Process participant check-ins, waivers, reservations, and activity registrations.
• Maintain a clean, organized, and welcoming climbing environment.
• Participate in training, certification renewals, safety drills, and professional development programs.
• Support the Head Climbing Instructor with daily operations, program enhancements, and operational improvements.
• Perform additional duties as assigned to support departmental operations and guest experiences.

Benefits

• Competitive pay.
• Paid time off, including vacation, holidays, and sick time.
• Medical, dental, vision, life insurance, and disability coverage for eligible team members.
• 401(k) with company match.
• Flexible scheduling opportunities.
• Complimentary parking and employee dining café.
• Five-Diamond service training and professional development opportunities.
• Certifications and continuing education opportunities.
• Complimentary uniform dry-cleaning services.
• Career growth and advancement opportunities throughout Gate Hospitality Group.
• Preferred lodging rates.
• Discounted golf and select recreational amenities.
• Beautiful work environment and culture of belonging.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed